Ms. Ayesha Hamid, Ombudsman Punjab/First Vice President of the International Ombudsman Institute (IOI) and Asian Regional Director and her team attended the 2026 SEAOF Full Members Meeting in Manila, Philippines from June 16-18, 2026. 

European Ombudswoman Teresa Anjinho has concluded that the European Commission’s response to her findings related to the preparation of urgent legislative proposals is overall constructive, but remains too general to allow her to determine whether future urgent law-making will be sufficiently transparent, evidence-based, and inclusive. The Ombudswoman will therefore continue to monitor the situation through future complaints.

Toronto Ombudsman Kwame Addo found that the Toronto Transit Commission (TTC) did not follow a clear, fair and transparent approach when it decided not to offer refunds or exchanges for discontinued tickets and tokens. His investigation also found no evidence that the TTC gathered data, conducted consultations or an equity analysis to understand the effect on riders who had large quantities of fares saved. Additionally, the TTC did not consistently communicate this decision to the public.

El Defensor del Pueblo, Ángel Gabilondo, acaba de solicitar al Ayuntamiento de Madrid información sobre los protocolos de actuación seguidos para proceder a la retirada de enseres a personas sin hogar, y si previamente se avisan tanto a las personas afectadas como a los equipos de calle que trabajan con ellas.

The Ombudsman of Aruba, Ms. Jurima Bryson, LL.M., has sent a letter of concern to the Minister of Education and Sports, Gerlien Croes LL.M. regarding the manner in which examination results in secondary education are publicly announced in Aruba.

In 2025, the Ombudsman visited detention facilities and correctional institutions in Greenland. After the monitoring visits, the Ombudsman gives a number of recommendations to the Prison and Probation Service in Greenland and to Greenland Police. He also starts follow-up investigations of several matters. 

One of the Ombudsman institution’s most important tasks is to be present and accessible to the most vulnerable citizens in society – those that for various reasons have difficulty taking care of their own interests. This is what the new Parliamentary Ombudsman, Christian Britten Lundblad, writes in the preface of his Annual Report, which has just been published in English – the first in his period in office.

A delegation from the Polish Ombudsman’s Office travelled to Vienna for a three-day working visit and was welcomed by Ombudsman Christoph Luisser. This visit formed part of an exchange within the framework of cooperation with international ombudsman institutions.