A family is a step closer to getting answers to why a father from Nottingham died while in hospital after an Ombudsman investigation compelled a coroner to carry out an inquest into his death.

During nine monitoring visits in 2025 to institutions with children, the Parliamentary Ombudsman focused on conditions for 15-17-year-olds in state and local prisons. Kindly click here to access the Ombudsman's thematic report.

The Provincial Ombudsman Sindh Secretariat hosted the final follow-up session and certificate distribution ceremony for the Ambassadors from Ziauddin University on 30th June 2026, marking the successful conclusion of the Ambassador Program.

On 30 June 2026, the Office of the Ombudsman Punjab, in collaboration with the African Ombudsman Research Centre (AORC) and the African Ombudsman and Mediators Association (AOMA), hosted an international webinar titled "Evidence-Based Capacity Building: Strengthening African Ombudsman Practice Through Data, Learning and Institutional Innovation." The event brought together 165 participants from 35 countries and was conducted with simultaneous interpretation in French, Portuguese, and Arabic.

In 2025, the Ararteko introduced a change to improve the way it organises its public services, through a three-tier model of public service delivery (initial assistance; citizen guidance; and specialist advice/processing). This model ensures personalised and accessible support for members of the public who visit the Ararteko and its citizen advice bureaus.

En 2025, l’Ararteko a engagé une réforme visant à améliorer l’organisation de l’accueil des citoyens, grâce à un modèle d’accueil à trois niveaux (accueil ou première consultation ; orientation des citoyens ; et conseil/traitement spécialisé). Ce modèle garantit un accompagnement personnalisé et de proximité aux citoyens qui se présentent à l’Ararteko et dans ses bureaux d’accueil direct.

5,297 complaints about public services were made to the Ombudsman, Ger Deering, in 2025 - an increase of 11% on the previous year, and the highest number in over 30 years. Speaking on 7 July 2026 on the publication of his Annual Report for 2025, the Ombudsman said that last year continued the trend of a significant and steady increase in the number of complaints being made to his Office.

Mme Claire Hédon dresse le bilan de ses six années comme Défenseure des droits de la République française.