León, Burgos y Palencia acumulan el mayor número de reclamaciones. Sanidad, educación y familia son las áreas donde existe un mayor número de quejas. Se han tramitado 1.771 quejas directamente relacionadas con la Covid-19. Aumentan las actuaciones de oficio hasta alcanzar los 94 expedientes, de los que 36 están relacionados con la pandemia.

The Public Services Ombudsman for Wales has launched an ‘own initiative’ investigation into the administration of the homelessness review process by local authorities in Wales. The investigation will focus on three local authorities – Cardiff Council, Carmarthenshire County Council and Wrexham County Borough Council.

Le Médiateur de la République, Madame Sanogo Aminata Malle a reçu en audience, une délégation du centre pour la gouvernance du secteur de la sécurité (DCAF), conduite par la Cheffe de la Division Afrique Subsaharienne, Madame Anne Bennett.

Colonel (Ret’d) Nishika Jardine became the new Veterans Ombudsman (VO) on 23 November 2020. Now that Nishika has a number of weeks under her belt, it's time to learn a bit more about her, what she brings to the role, and what she would like to accomplish.

The International Ombudsman Institute (IOI) has welcomed the United Nations Resolution on the Ombudsman institution, which was adopted by the UN General Assembly on 16 December 2020. The final document is now available in its English, French and Spanish version.

It is with deep sorrow that we inform you of the passing of Mihail Cotorobai, People's Advocate of the Republic of Moldova. A person with distinguished human qualities, Ombudsman Cotorobai will live in our memory as a wise and respectful colleague, who substantially contributed to the development of the National Human Rights Institution in the Republic of Moldova and to the intransigent promotion of the values of fundamental human rights and freedoms.

Mrs. Erica R. Smith-Penn has been appointed Complaints Commissioner effective January 1, 2021. His Excellency the Governor Augustus Jaspert appointed Mrs. Smith-Penn to the post after consultation with the Premier and the Leader of the Opposition in accordance with section 110(2) of the Virgin Islands Constitution.

Maija Sakslin, Deputy-Ombudsman has proposed compensation for a child who was sexually exploited by a child welfare institution employee. The foster care unit and the municipality had acted appropriately to investigate the offence and to make the perpetrator liable after the incident.