La Commissaire aux services en français de l’Ontario, Kelly Burke, recommande à la province d’apporter des améliorations à la planification de l’offre de services en français. Elle recommande à chaque ministère de produire des plans de services en français.

As the COVID-19 pandemic continues, the BC Ombudsperson is releasing a new best practice report today aimed at helping public sector organizations deal with complaints fairly, efficiently and effectively.

Les hacemos llegar el 41. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

New Zealand Chief Ombudsman Peter Boshier says Auckland Prison’s culture remains one of containment rather than rehabilitation despite promised changes. Ombudsman Boshier today released the report of his first unannounced inspection of New Zealand’s only maximum security prison.

The Ombudsman has made three suggestions to the European Commission to improve the process of approving “active substances” – the components in pesticides that act against specific pests or plant diseases – for use in pesticides. The Ombudsman asked the Commission to approve active substances only for uses that have been confirmed as safe by the European Food Safety Authority (EFSA); to publish an explanation of its approvals of active substances in language easily understandable to the public; and to use the confirmatory data procedure with particular restraint.

Learning from the first wave and kicking into action mode. As part of an investigation that will wrap up in the fall of 2021, Québec Ombudsperson Marie Rinfret released her Progress Report on the government’s handling of the COVID-19 crisis in public and private Residential and long-term care centres (CHSLDs) during the first wave of the pandemic.

Dans le cadre d’une enquête sur la gestion de la première vague de COVID-19 dans les CHSLD du Québec, la protectrice du citoyen, Marie Rinfret, rend public un rapport d’étape donnant la parole aux personnes ayant vécu la crise sur le terrain.

Did you miss this event or were not able to join in due to the time difference? Re-watch the international webinar on Covid-19, hosted by the State Comptroller and Ombudsman of Israel, under the auspices of the IOI, on 24 November and see the numerious contributions from members across the globe