On 30 July 2018, the Commonwealth Ombudsman, Michael Manthorpe, released a report on the investigation of the actions and decisions of the Department of Veterans’ Affairs (DVA) in relation to a complaint made by a veteran with over 30 years of service to Australia, and the difficulties he faced in accessing his correct entitlements.

 

RA Investigative Committee initiated a criminal case on the basis of cases on provision of paid services at psychiatric institutions which were recorded by the staff of Human Rights Defender.

 

 

El titular de la cartera energética señaló que analiza aplicar incrementos del orden del 25 y 30 por ciento del gas en boca de pozo y en el valor de la energía en el mercado eléctrico mayorista. La Defensoría del Pueblo indicó que, de producirse, éstos impactarán fuertemente en las facturas de los usuarios residenciales y pequeñas y medianas empresas (pymes).

Northern Ireland Public Services Ombudsman, Marie Anderson, publishes her second Quarterly Bulletin. This includes reports on complaints about the treatment provided by a GP to a patient with breast cancer, the way a Council dealt with a planning application for a wind turbine, and the care and treatment of patients within two Health Trusts. This edition of the Bulletin also provides a further update on the important work within her Office to prepare for the first ‘own initiative’ investigations and their ongoing research project to explore issues in public sector complaints handling.

La Defensoría del Pueblo de Santa Fe y sus pares de la Asociación de Defensores del Pueblo de la República Argentina (Adpra) se reunirán este jueves con las flamantes autoridades de la Dirección Nacional de Vialidad, en la Ciudad Autónoma de Buenos Aires, para plantear los problemas derivados del cierre de las escuelas técnicas dependientes de ese organismo.

 

In late 2016, the Victorian Ombudsman created an Early Resolution Team which identifies matters that can be resolved informally, focusing on practical outcomes. The team now handles about 85 per cent of approaches to the Ombudsman, closing most within 30 days.

The Office of the British Columbia Ombudsperson presents its Annual Report for 2017/2018 to the Legislative Assembly. The report covers the period April 1, 2017 to March 31, 2018 and has been prepared in accordance with section 31 (1) of the Ombudsperson Act.

On 17 July 2018, the Ombudsman, Ms Connie Lau, released to the public her Annual Report 2018. During the year covered by the report, the Office of The Ombudsman saw record highs in the numbers of direct investigations completed, mediation cases handled and complaints relating to access to information lodged with the Office. Around 90 per cent of the recommendations made by the Office have been accepted by government departments and public bodies for implementation.