Between 21 and 22 April 2016, experts from Ombudsman Institutions of South Eastern Europe gathered in Salzburg.

Ombudsman Peter Tyndall has today issued guidelines to public service providers on the importance of giving a proper apology if things go wrong. 

Austrian Ombudsman Peter Fichtenbauer welcomed Kyrgyz Ombudsman Kubat Otorbaev at the premises of the Austrian Ombudsman Board (AOB) in Vienna on 26 April 2016.

The African Ombudsman Research Centre (AORC) announced the appointment of Advocate Arlene Brock as the new Centre Director. Adv. Brock, who was awarded IOI Honorary Life Membership in 2013, brings years of valuable experience to this position.

The Public Services Ombudsman for Wales published its quarterly Casebook and Code of Conduct Casebook.

The Irish Ombudsman has published the office’s spring edition 2016 of “The Ombudsman’s Casebook”.

Ces 26 et 27 avril à Barcelone, l’Institut international de l’Ombudsman (IIO) – section Europe, organisait un séminaire sur le thème « Les défis actuels des droits de l’homme – L’Ombudsman face à des menaces ».

Mary McFadyen, Saskatchewan’s Ombudsman and Public Interest Disclosure Commissioner, released the Ombudsman Saskatchewan Annual Report 2015 and the Public Interest Disclosure Commissioner Annual Report 2015 today. The Ombudsman received 22% more complaints in 2015 than in 2014. In addition, the Ombudsman’s jurisdiction was expanded in November to include municipalities.