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2019-12-18City of Toronto improves how it handles dangerous dogs
The City of Toronto Ombudsman says a Toronto family deserves a lot of credit for changes the City is making to how it handles complaints about dangerous dogs. Susan Opler made the observation today when releasing the results of an Enquiry into the family’s complaint about Toronto Animal Services, part of the City’s Municipal Licensing & Standards division.
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2020-02-17
BC Ombudsperson investigative update finds call wait times for most vulnerable still too long
Income and disability assistance recipients are still not getting the timely service they need when using the Ministry of Social Development and Poverty Reduction’s telephone system, according to the BC Ombudsperson who released an update today to his 2018 report.
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2020-05-25
Own Initiative Intervention regarding women's right related to maternity during the COVID-19 period
In an own-initiative Report dated 8 May 2020, the Cyprus Commissioner for Administration and the Protection of Human Rights suggested that public and private hospitals with gynecological clinics should allow fathers to be present during childbirth and the birth of their children, provided that each father is successfully subjected to a COVID-19 negative test.
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2020-11-04
Control Yuan protects the rights of persons with disabilities
Members of the Control Yuan (CY) National Human Rights Commission (NHRC) were invited by the Social and Family Affairs Administration, Ministry of Health and Welfare, to attend a review meeting on the 2nd State Report of Convention on Rights of Persons with Disabilities (CRPD).
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2021-02-26
ACRC will turn People's Ideas into institutional improvement
An idea for institutional improvement on People's Idea Box with many likes and responds will be reflected in institutional improvement or policy suggestion process.
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2021-08-25
Dudley council to refund care home fees following Ombudsman investigation
Dudley council has agreed to refund care home top-up fees for concerned families whose relatives were not offered an affordable placement, because of a Local Government and Social Care Ombudsman investigation. The agreement has come following a complaint from a man about care home top-up fees he paid for his mother’s care.
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2021-11-29
Ombudsman Svetina says any violence against women must be condemned, reported and punished
On the occasion of the International Day for the Elimination of Violence against Women, commemorated on 25 November, the Human Rights Ombudsman Peter Svetina emphasised that any violence against women and girls is unacceptable and constitutes a serious violation of human rights.
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2022-07-07
Social housing renters failed by poor complaint handling system
Social housing plays a vital role for Victorians unable to afford private rents. About 150,000 people live in either public housing provided by the government or community housing run by registered community housing organisations.
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2022-07-05
CY urges Executive Yuan to supervise ministries and local governments in improving traffic safety environment for children
The Control Yuan (CY) Transportation and Procurement Affairs Committee has reviewed and approved an investigation report pointing out that traffic accidents have long been the leading cause of fatal injuries among children in Taiwan. The population of children in Taiwan has experienced negative growth for two consecutive years.
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2022-07-21
BC Ombudsperson renews call for oversight of municipal jails in RCMP policed communities
In the wake of a recent investigation by the Independent Investigations Office (IIO) into a case that identified serious concerns about the conduct of a civilian jail guard who failed to provide adequate care to a man in custody, the British Columbia (BC) Ombudsperson is renewing calls for independent oversight of jail guards in municipalities policed by the RCMP.
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2022-07-27
Ombudsperson finds only one-third of recommendations are implemented three years after report calling for improved safeguards for people involuntarily detained in B.C. psychiatric facilities
Recommendations to protect the legal rights of people involuntarily admitted to psychiatric facilities across the province are still not being adequately implemented, according to an investigative update released by the British Columbia Ombudsperson today.
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2022-08-25
NSW Ombudsman finds public housing failures in meeting the needs of tenants with disability
In a report tabled in Parliament today the NSW Ombudsman, Paul Miller, has called for significant improvements to be made to the delivery of public housing disability modifications.The report "Modifying public housing properties to meet the needs of tenants with disability – issues identified through complaints" tells the story of 3 public housing tenants who requested reasonable disability modifications to make their homes safe for them.
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2023-03-02
Thailand Ombudsman initiates a systemic investigation on tougher law for road safety
Considering the statistic on road accidents, Mr. Songsak Saicheua, Thai Ombudsman, launches a systemic investigation seeking solutions to amend obsoleted and ineffective laws and regulations. The Ombudsman’s resolution aims to reduce deaths caused by road accidents.
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2023-10-12
Ombudsman at the ENNHRI Jubilee Assembly on Artificial Intelligence, Digitalization and Climate Change as Challenges to Human Rights
Human Rights Ombudsman Peter Svetina participated in the General Assembly and Conference of the European Network of National Human Rights Institutions (ENNHRI) in Brussels. He participated as a speaker at a roundtable discussion about challenges in the field of human rights, primarily in the fields of digitalisation, artificial intelligence, and climate change.
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2024-03-28
Italy-Argentina: Bilateral Meeting in the Name of Civil Defense
At the Regional Council of Lazio, a meeting took place between Marino Fardelli, Civil Ombudsman of Lazio and President of the Coordination of Italian Civil Ombudsmen, and Walter Domingo Martello, Vice General Civil Ombudsman of the Province of Buenos Aires. The purpose of the meeting was to exchange experiences between the two institutions, and this goal was fully achieved with a commitment to continue in the future.
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2024-09-12
School items donated to children in need
Based on the initiative of Commissioner for Fundamental Rights Dr. Ákos Kozma, the agencies and organizations – such as the Hungarian Prison Service, the Police and the state-owned forest enterprises – participating in the renovation and refurbishment-related programme aimed at several residential child care communities donated school supplies to the residents of these facilities, including the ones that had been renovated through mutual effort.
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2024-10-25
Ombudsman announces investigation results on enforcement against unauthorised land developments
The Ombudsman, Mr Jack Chan, on 24 October announced the completion of a direct investigation operation regarding the enforcement by the Planning Department (“PlanD”) and the Lands Department (“LandsD”) against unauthorised land developments, and made 16 major recommendations for improvement to the two departments.
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2024-10-25
Urgent need for review of special needs youth placement in adult facilities per CRC
Based on Ministry of Health and Welfare (MOHW) data, the number of children with developmental, physical, or mental disabilities placed outside their families rose to 1,243 in 2023. Of these, 176 cases (15%) were housed in adult care facilities, which have been unable to meet the children's social adaptation and peer interaction needs, thus failing to adhere to the Convention on the Rights of the Child (CRC).
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2024-11-07
Ombudsman commends public organisations and public officers for exemplary service and puts forward three strategic focuses to enhance public administration
At the 27th Presentation Ceremony of The Ombudsman’s Awards on 31 October 2024, The Ombudsman, Mr Jack Chan, presented the Grand Award to the Hong Kong Fire Services Department, an Award for Public Organisation to both the Social Welfare Department and the Water Supplies Department, the Award on Mediation to the Housing Department, the Customer Services Award to the Immigration Department, and the Information Technology Application and Creativity Award to the Hospital Authority. Individual Awards were also given to 79 public officers.
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2024-12-12
Global Report on Women in Prison - Analysis from National Preventive Mechanisms
National Preventive Mechanism (NPM) from 46 countries contributed to the development of a global report on women in prison, launched on 12 December 2024 by the Geneva-based Association for the Prevention of Torture (APT). The report highlights significant challenges and systemic discrimination faced by women in prisons around the globe, calling for urgent reforms and greater use of alternatives to detention.
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