Toronto’s Ombudsman says the City clearly has more work to do to ensure it serves people fairly. In his 2022 Annual Report released on 25 April 2023, Kwame Addo cites the record increase in complaints to his office, noting that "whether it was through unclear communication, inaccessible services, or inconsistent decision making, the City was not always putting the public first.”

Les hacemos llegar el 71. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

The International Ombudsman Institute (IOI) expresses its grave concern about the acts of violence that have been taking place in Haiti and supports the important call made by Dr. Renan Hédouville, Protector of the Citizen of the Republic of Haiti, to the government authorities of the country to guarantee the right to life and security of the population. Please click here to read the full statement in the IOI's official languages. 

The Board of Directors of the International Ombudsman Institute (IOI) held its annual meeting from 7 – 11 May 2023. Together with IOI President Chris Field, Ombudsperson and IOI Secretary General Gaby Schwarz welcomed colleagues from around the world at the premises of the Austrian Ombudsman Board in Vienna.

In April 2023, the Office of the Commonwealth Ombudsman published an Insights paper on multi-agency service delivery, to provide specifics on complaint handling, communication and responding when things go wrong. In June 2023, the Office will hold its annual Complaint Handling Forum.

Sindh Ombudsman Ajaz Ali Khan got the Government school building vacated from tenants after taking Suo Moto action on a report titled “Ebrahim Ali Bhai, Boys Government Secondary School building rented out to tenants” published on 12 January 2023 in “The Express Tribune”.

El defensor del Pueblo a cargo Gabriel Savino participó, de manera virtual desde la sede de Austria del Instituto Internacional del Ombudsman (IIO), del segundo foro regional sobre protección en ambientes digitales y libertad de expresión, denominado Inteligencia Artificial, Derechos Humanos, Libertad de Expresión e Influencers que se realizó el pasado martes en la Universidad Santo Tomás de Bogotá y fue organizado por la Defensoría del Pueblo de Colombia.

The New Zealand Office of the Ombudsman (OOTO) held a two day in person workshop for Ombudsman and integrity institutions in the Pacific region, supported by a subsidy from the International Ombudsman Institute (IOI).