The Acting Commonwealth Ombudsman, Penny McKay, published a report, The Department of Veterans’ Affairs’ communication with veterans making claims for compensation following an investigation into the Department’s administrative framework to support its communication with veterans making claims for compensation for injuries or conditions related to their service.

The IOI General Secretariat is pleased to invite IOI members to register for the IOI’s Online Virtual Presentation Skills Training on 31 March 2022. For more information on this training and to find out how to register, please click on this article. Registrations will be possible until 9 February 2022.

It is with great sadness that the International Ombudsman Institute has learned of the passing of Lucia Franchini, former Ombudsman of Tuscany (Italy), who passed away suddenly and unexpectedly on 18 January 2022.

On 25 January 2022, the AORC and the IOI jointly organized a webinar to discuss the importance, value and benefits of being a member of the African Ombudsman and Mediators Association (AOMA) and the International Ombudsman Institute (IOI). The recording of the session is now available on YouTube.

Early childhood education management is important because it inculcates essential skills for children’s living. Researches on education management over the past 20 years have shown, that the first 5 years of life are the critical period to form a foundation of human personality. The Office of the Ombudsman investigated early childhood developement centers and found significant shortcomings. 

La PPN presentó una Recomendación sobre la implementación de la “Ley de 1000 días” para personas gestantes encarceladas y niños y niñas con madres detenidas.

 

El Defensor del Pueblo andaluz, Jesús Maeztu, ha reivindicado el papel de la mediación como una herramienta propicia para solucionar los conflictos colectivos. El Defensor del Pueblo andaluz sigue avanzando en la implantación de la mediación en Andalucía.

After a visit to Kybartai Foreigners’ Registration Center, the Head of the Seimas Ombudsmen’s Office, Erika Leonaitė, published an NPM report. The Seimas Ombudsperson concludes that all the conditions applicable to foreigners in Kybartai FRC are equivalent to inhuman or degrading treatment prohibited under the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment.