The Local Government and Social Care Ombudsman looks at individual complaints about adult social care services in England, regardless of whether that care is paid for or arranged by a local authority or privately.

Where its finds fault that has caused injustice, the ombudsman makes recommendations to put things right for the individual, as well as recommendations to improve services for everyone. An Adverse Findings Notice is published in the very rare cases where the ombudsman is not satisfied an independent care provider has carried out its recommendations.

The law and international recommendations require that minors in prison are kept separate from adults. According to observations made during prison visits of the Parliamentary Ombudsman, this does not happen. Prisons do not have suitable facilities for accommodating minors that are separate from adults.

The African Ombudsman Research Centre (AORC) has identified the issue of managing evidence as one of the training priorities required by African Ombudsman. In responding to this need, AORC cordially invites African Ombudsman and their staff to a Zoom Webinar on “Managing Evidence” on 19 April 2022.

En 2021 la  pandemia ha seguido muy presente en nuestras vidas y en la propia actividad de las administraciones, especialmente en el sistema sanitario, en las limitaciones de derechos de las personas derivadas de las medidas para preservar la salud, y ello ha impactado también en la actividad del Ararteko. 
Para más información sobre las actividades del Ararteko en 2021 y para consultar el Informe anual de 2021, haga clic aquí.

To mark its 50th Anniversary, the Office of the Ombudsman, within the Office of the State Comptroller and Ombudsman, issued a special jubilee publication.

Les hacemos llegar el 13. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

The Human Rights Commissioner of Ukraine, Lyudmyla Denisova, visited Ombudsman and Secretary General of the IOI, Werner Amon, at the Ombudsman Board in Vienna.

Michelle Morris took office as the new Public Services Ombudsman for Wales on 1 April 2022. She was previously Managing Director of Blaenau Gwent County Borough Council.  Prior to that she worked for Highland Council in Scotland, for 10 years.