A Lincolnshire family has been forced to complain to the Local Government and Social Care Ombudsman for the second time about the way a relative’s care home fees were charged because the county council failed to improve its policies quickly enough.

The Commonwealth Ombudsman delivered online intake training to frontline staff from the Ombudsman Republik Indonesia for the first time.

The Office of Public Defender (Ombudsman) of Georgia will host a regional conference on „Rights of Older Persons and the Role of Ombudsman/NHRIs“, which will be held on 20 July 2021 (10:00 – 13:15 CEST), online via Zoom.

Seimas Ombudswoman Milda Vainiutė urged the authorities not to adopt amendments to the Republic of Lithuania Law on the Legal Status of Aliens, that would allow human rights violations and pose a threat to vulnerable migrants. After presenting the assessment of the proposed legal regulation, the Seimas Ombudswoman acknowledged that the draft law contradicts not only human rights, but also Lithuania’s international obligations.

Durante la actividad, que se desarrolló en forma virtual, se presentó la versión impresa del libro “Justicia Restaurativa: aportes y reflexiones sobre el campo restaurativo y la cultura de paz”.

It contains a mixture of cases drawn from the work of the Office of the Ombudsman of Ireland which they hope prove useful to service providers in developing their services.

In 2020 the work of the Austrian National Preventive Mechanism (NPM) was significantly affected by the COVID-19 pandemic. The English version of the NPM’s activities in 2020 is now available.

The Office of the Ombudsman’s annual report for 2020 was made public in Parliament on 14 July 2021. During 2020, the office fielded a total of 332 enquiries from members of the public, opened 231 cases for either investigation or informal resolution and resolved 210 cases. By way of comparison, the office opened 30 more cases overall during 2020 than in 2019, despite the pandemic and government lockdown during the second quarter.