The Office of the Veterans Ombudsman (OVO) 2019-2020 Annual Report was tabled on 9 December 2020 in the House of Commons by the Honourable Lawrence MacAulay, Minister of Veterans Affairs and Associate Minister of National Defence. It provides an overview of the OVO’s activities from 1 April 2019 to 31 March 2020.

Entre los días 26 y 28 de noviembre del corriente año, se llevó a cabo de modo virtual, la XIᵃ Asamblea General del Instituto Latinoamericano del Ombudsman – Defensorías del Pueblo (ILO) “Hermanas Mirabal” y el seminario “Derechos humanos en el marco de situaciones de excepción.

It is with pleasure that the Ombudsman Office announces the publication of its independent seventh Annual Report 2019/2020. This year the Ombudsman received a total of 890 grievances of which 207 were complaints and 683 were assistance requests.

La Commissaire aux services en français de l’Ontario, Kelly Burke, recommande à la province d’apporter des améliorations à la planification de l’offre de services en français. Elle recommande à chaque ministère de produire des plans de services en français.

As the COVID-19 pandemic continues, the BC Ombudsperson is releasing a new best practice report today aimed at helping public sector organizations deal with complaints fairly, efficiently and effectively.

Les hacemos llegar el 41. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

New Zealand Chief Ombudsman Peter Boshier says Auckland Prison’s culture remains one of containment rather than rehabilitation despite promised changes. Ombudsman Boshier today released the report of his first unannounced inspection of New Zealand’s only maximum security prison.

The Ombudsman has made three suggestions to the European Commission to improve the process of approving “active substances” – the components in pesticides that act against specific pests or plant diseases – for use in pesticides. The Ombudsman asked the Commission to approve active substances only for uses that have been confirmed as safe by the European Food Safety Authority (EFSA); to publish an explanation of its approvals of active substances in language easily understandable to the public; and to use the confirmatory data procedure with particular restraint.