Three new reports just published by the EU Agency for Fundamental Rights (FRA) focus on different thematic areas of its Roma survey.

While statistics do not provide a full picture of the Ombudsman’s work, they do show that the office continues to deal with a large number of matters. This year, the Ombudsman received 35,456 complaints and notifications.

The 'TPA Initiative' has recently released the series ‘Ombudsmen in Latin America’, which includes three case studies of the Peruvian Ombudsman, the Argentinean Ombudsman and the Uruguayan National Institution of Human Rights.

The Scottish Public Services Ombudsman, Jim Martin, published the institution's annual complaints report for 2013-14 about the NHS in Scotland.

From 1 November 2014, the Public Services Ombudsman for Wales’s jurisdiction changed. This is as a result of the Social Services and Well-being (Wales) Act 2014. He now has an extended role in relation to care homes, domiciliary care and palliative care services.

At the 18th Ombudsman's Awards Presentation Ceremony, Ombudswoman Connie Lau commended positive attitude of Government departments and public officers in complaint management.

The Office of The Ombudsman launches the publicity campaign of "Say NO to maladministration" from 30 October 2014 to mid-December.

A complainant approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik, for transfer of Family Pension in the complainant's name. Ombudsman Sindh issued directives to the authorities concerned to initiate an enquiry into the case.