Your search results for „checklist for high priori”
-
2024-02-01Deputy Ombudsman in National Assembly on the position of older people from the findings of the institution of the Ombudsman
On 24 January 2024, Deputy Ombudsman, Dr Dijana Možina Zupanc, participated in a meeting of the Committee on Labour, Family, Social Affairs and Disability, at which the issue of older people, primarily in retirement homes was discussed. She presented the basic findings recorded by the institution of the Ombudsman while considering complaints connected to older people, about which it also warns the competent authorities and reports to the National Assembly.
-
2024-04-26
Yukon Ombudsman calls to modernize Act
Yukon Ombudsman Jason Pedlar has requested amendments to the Ombudsman Act that give him the same authority found in the majority of Canadian jurisdictions and align it with international best practices. Pedlar has submitted a report to the Yukon Legislative Assembly with proposed changes to the Ombudsman Act, to better protect Yukoners.
-
2024-06-13
Turks and Caicos Office of the Complaints Commissioner set to launch newly enhanced website
The Turks and Caicos Office of the Complaints Commissioner is excited to unveil its newly revamped website, set to go live on Tuesday, 11 June 2024, at 12:00 pm. Under the leadership of the esteemed Honorable Rita Gardiner, OBE, the Ombudsman serves as a government body that investigates complaints of maladministration against public authorities and institutions. It strives to improve the efficiency of public services while also educating individuals about their rights.
-
2024-07-10
Annual Report 2023 – a credible and trusted institution closer to the people
On 8 July 2024, the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, presented the Annual Report 2023 to the Speaker of the House, Anglu Farrugia. Throughout 2023, the Office of the Ombudsman focused on enhancing its working relationship with the public administration. It adopted an open-door policy, reaching out to the public and government entities alike.
-
2024-07-25
Toronto’s Ombudsman reports on first year of office’s new Housing Unit, underscores human right to housing
On 19 July 2024, Toronto’s Ombudsman Kwame Addo released an update on the work his office’s new Housing Unit has done during its first year of operation. Established in July of 2023, the Housing Unit at Ombudsman Toronto investigates and reviews the planning and delivery of the City of Toronto’s housing services, policies, and programs to make sure they are fair and uphold Torontonians’ human right to adequate housing.
-
2024-08-29
Teen with significant support needs on brink of homelessness because Devon County Council couldn’t decide where he should live
A teenager with Autism and ADHD was less than a week away from being made homeless because Devon County Council had not decided where he should live when he became 18. The Local Government and Social Care Ombudsman remedies injustice and shares learning from investigations to help improve public, and adult social care, services.
-
2024-10-17
Mediation Case: Lands Department attentive to public concern with prompt actions to address risk of tree collapse
A village resident was concerned about the condition of the trees on the government land nearby, particularly a large tree adjacent to his house, which had grown taller and taller with its trunk leaning more significantly. The Ombudsman’s Office sympathised with his long-standing concern, given that tree collapse had caused casualties time and time again in the past.
-
2010-12-09
Ontario Ombudsman finds G20 regulation of “dubious legality”
Ontario Ombudsman André Marin released his special report on the G20 summit on 7 December 2010. Please find here more information and the video of the press conference.
-
2010-11-18
Korea and Indonesia intensify cooperation
The Anti-Corruption and Civil Rights Commission of the Republic of Korea and the Ombudsman of the Republic of Indonesia have signed a Memorandum of Understanding (MOU). The duration of this MOU is 3 years, which may be extended for a further period of 3 years.
-
2011-01-13
Ombudsman supports military personnel
An active member of the military complained to the Ombudsman regarding the fact that he had made a request to the military unit where he was employed, requiring the concluding of the leasing contract for the apartment that had been assigned to him, but had not received any response by the date on which he turned to the Ombudsman.
-
2017-01-30
Saskatchewan Ombudsman says Municipal Council members need to know and follow conflict of interest rules
Saskatchewan’s Ombudsman, Mary McFadyen, issued three reports on investigations into alleged conflicts of interest of municipal council members.
-
2018-06-25
Public apology owed to victims of child sex offender who gained access to children through Puffing Billy
People in positions of authority at Puffing Billy and other Victorian railway groups protected the reputation of their organisations at the expense of children who were sexually abused, the Victorian Ombudsman has found. Tabling her Investigation into child sex offender Robert Whitehead’s involvement with Puffing Billy and other railway bodies in the Victorian Parliament, Ombudsman Deborah Glass said the failures of people in authority were monumental.
-
2019-07-19
Recommendations on inadequate investigation into alleged misconduct and racial discrimination
The City of Toronto Ombudsman has found that a Toronto Transit Commission (TTC) investigation into the actions of a few of its Transit Fare Inspectors was not sufficiently fair, thorough or transparent to justify its conclusions.
-
2019-09-27
CHRAJ issues advisory on torture and other cruel, inhuman or degrading treatment or punishment
Due to recent media reports of alleged tortuture and other cruel, inhuman or degrading treatment or punishment meted out to two journalists, CHRAJ found it appropriate to issue an Advisory in accordance with the Paris Principles which vest National Human Rights Institutions (NHRIs) with general responsibility to advise Government, Parliament and other authorities by giving and issuing “opinions, recommendations, proposals and reports”.
-
2020-06-05
Ontario Ombudsman to investigate government’s oversight of long-term care homes during pandemic
Ontario Ombudsman Paul Dubé launched an investigation into the oversight of long-term care homes by the province’s Ministry of Long-Term Care and Ministry of Health during the ongoing COVID-19 pandemic. The investigation will focus on whether the oversight of long-term care homes by those ministries during the coronavirus crisis is adequate to ensure the safety of residents and staff.
-
2021-06-28
British Columbia Ombudsperson annual report highlights diverse range of Covid-19 related complaints
British Columbia Ombudsperson, Jay Chalke, released his office’s 2020/21 Annual Report today highlighting more than 600 complaints received by his office about changes to public services arising from the COVID-19 pandemic.
-
2022-04-28
Ontario Ombudsman calls for transparency, consultation and planning youth custody and detention program closure
Government officials’ overreliance on secrecy in planning the abrupt closure of two youth custody and detention programs in Northern Ontario last year came at a price, Ombudsman Paul Dubé says in his latest report, released today.
-
2022-07-27
Systemic Investigation on a Case of Cellular Tower Installation Project
The citizen in San Pa Tong Subdistrict Municipality, Chiangmai, had filed a complaint and requested the ombudsman to look into the performance of the National Broadcasting and Telecommunication Commission (NBTC), in regards to allowing a private company to install a cellular tower in a community area.
-
2022-09-07
COVID complaints to NSW Ombudsman increased in the second year of the pandemic
In a report tabled in Parliament, The COVID-19 pandemic: second report, NSW Ombudsman Paul Miller has looked back on complaints received by the Ombudsman since his March 2021 report on the COVID pandemic.
-
2022-12-14
BC Ombudsperson investigation highlights Vital Statistics Agency’s overly rigid decision-making resulting in improper discrimination of a senior
The Ombudsperson released a report with a cautionary message for public organizations – don’t develop policies that are too narrow to serve the public fairly. In his report, Making Amends, Ombudsperson Jay Chalke highlights the case of a woman in her 70s who ran into bureaucratic roadblocks when she applied to the Vital Statistics Agency to amend her name on her B.C. birth certificate.
Back