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2021-03-22Ontario Ombudsman to investigate complaints about two youth justice centre closures
Ontario Ombudsman Paul Dubé today announced that his office has launched an investigation into complaints related to the government’s abrupt closures of two youth justice centres in Kenora and Thunder Bay.
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2021-05-28
Canadian Council of Parliamentary Ombudsman calling for cautious approach to vaccination certification schemes
The Canadian Council of Parliamentary Ombudsman (CCPO) issued a guidance document today aimed at provincial and territorial public sector organizations under the jurisdiction of Ombudsman across the country. This includes agencies and government ministries providing services such as public education, housing, and health services.
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2021-08-26
New Ombudsman takes office
Dr. Marcin Wiącek, who was elected as the new Commissioner for Human Rights (Ombudsman) of Poland on 23 July 2021, took office. He succeeds Mr Adam Bodnar, who completed his term of office earlier this year.
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2021-10-28
Record demand for the Victorian Ombudsman’s help
The Victorian Ombudsman has experienced unprecedented demand for its services with complaints to the office about public organisations reaching record highs. Tabling her 2020-21 Annual Report in Parliament today, Ombudsman Deborah Glass said the decisions of public servants neglecting human rights in their decision-making led to many of the complaints.
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2021-12-14
Annual Report details how Ombudsman adapted during the pandemic
The Local Government and Social Care Ombudsman has published its Annual Report and Accounts 2020-21, welcoming the resilience of its staff in a challenging year for everyone. Roughly covering the first year of COVID-19 (April 2020 – March 2021), the report shows the impact of the pandemic on the Ombudsman’s work particularly in the first quarter of the year.
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2022-03-23
IOI Delegation visits Hungarian-Ukrainian border
A delegation of the Board of Directors of the European Region of the IOI - International Ombudsman Institute, headed by Regional President and Ombudsman of Greece Andreas Pottakis and Board member and Ombudsman of Slovenia Peter Svetina, visited Hungary on 16 and 17 March. They met with their host, Commissioner for Fundamental Rights of Hungary Ákos Kozma, in Budapest on 16 March.
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2022-06-13
Ombudsman Svetina presents the 2021 Annual Report to the speaker of the National Assembly
Today, 13 June 2022, the Human Rights Ombudsman Peter Svetina presented to the Speaker of the National Assembly of the Republic of Slovenia Urška Klakočar Zupančič the 27th annual report of the Human Rights Ombudsman and the 14th report of the National Preventive Mechanism for 2021.
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2022-06-30
Commonwealth Ombudsman investigation into National Disability Insurance Agency’s preparation to meet Participant Service Guarantee
On 23 June 2022, the Acting Commonwealth Ombudsman, Penny McKay, published a report on the National Disability Insurance Agency’s (NDIA) preparation to meet the Participant Service Guarantee (PSG). The report is the result of an investigation into the NDIA’s preparation to meet the PSG, which was introduced into legislation in Australia on 1 April 2022.
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2022-07-07
Farewell to IOI Secretary General and Austrian Ombudsman Werner Amon
On 5 July 2022, Mr. Werner Amon resigned from his posts as Ombudsman of the Republic of Austria and consequently, as IOI Secretary General due to a new professional opportunity in his home State of Styria, where he took on the position of Minister for European and International Affairs, Education, and Human Resources of the State of Styria.
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2022-07-07
Suffolk girl with special educational needs left without vital therapy
A Suffolk girl did not receive vital Occupational Therapy for nearly two years because of council confusion, the Local Government and Social Care Ombudsman has found.
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2022-12-09
Ombudsman probes repairs and maintenance of outdoor recreational and sports facilities under Leisure and Cultural Services Department
On 8 December, the Ombudsman of Hong Kong, Ms Winnie Chiu, announced the launch of a direct investigation to examine the repairs and maintenance arrangements of outdoor recreational and sports facilities under the Leisure and Cultural Services Department (LCSD).
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2023-03-09
Birmingham to change complaints process following Ombudsman report
Birmingham City Council has agreed to revisit the way it responds to complaints about respite care for children with disabilities after it wrongly told families to appeal to the Ombudsman.
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2023-03-16
Marcin Wiącek met with the UN Special Rapporteur on violence against women and girls
The Commissioner for Human Rights, Marcin Wiącek, met with the UN Special Rapporteur on violence against women and girls, Reem Alsalem, who was on an official visit to Poland.
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2023-06-15
Ombudsman of Ireland publishes annual report 2022
The Office of the Ombudsman of Ireland published its Annual report 2022. Among others, Ombudsman Ger Deering, hightlights the ‘shameful’ situation that there is still no suitable government support to help people with disabilities access personal transport. This is despite a commitment from government over ten years ago to develop an appropriate scheme, and reports from two government departments highlighting the need for such supports.
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2023-07-06
The Ombudsman and the Prosecutor General organized an international conference on business and human rights
A conference on "Ensuring Transparency in the Context of Business and Human Rights" was organized jointly by the Office of the Commissioner for Human Rights (Ombudsman) of the Republic of Azerbaijan and the Office of the Prosecutor-General of the Republic of Azerbaijan on 23 June 2023.
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2023-07-20
BC Ombudsperson releases 2023 report “Time to Right the Wrong”
The Ombudsperson of British Colombia (BC) released its report on 18 July 2023. It addresses the recent complaints to the Ombudsperson from surviving members of the Doukhobor community, who were apprehended, institutionalized and maltreated as children in the 1950s. The report draws on information from a 1999 BC Ombudsman investigation and report, renewing the call for both an apology and compensation.
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2023-10-12
OC Investigates Critical Issues in Kikori District
The Ombudsman Commission has conducted a series of inspections in the Kikori District, with the aim of addressing critical issues faced by local communities and government institutions. These inspections serve as a means to assess challenges and gather information that will inform future actions and interventions by the Commission.
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2023-11-17
Malawi Ombudsman Speaks on Civilian Oversight
On Friday 10 November 2023, Ombudsman of the Republic of Malawi, Grace Tikambenji Malera, pressed on government authorities across African nations and beyond to support the role of Civilian Oversight entities over military and other security bodies.
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2024-01-18
Thai Ombudsman’s recommendations about mother’s rights in taking folic acid supplements
There have been complaints filed with the Ombudsman concerning the need for pregnant women to take folic acid (vitamin B9) supplements to prevent birth defects in newborns in a daily dose of 0.4 milligrams before pregnancy, especially during the three months before getting pregnant and the first three months of pregnancy.
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2024-03-21
Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiries
On 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”).
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