Many Victorian councils are understating the number of complaints they receive, raising concerns they are failing to deal with dissatisfaction from their communities, Victorian Ombudsman Deborah Glass has found.

With the proclamation of Fairness Week in the province of British Columbia, Canada, the Ombudsperson, British Columbia´s “Independent Voice for Fairness” is reminding the public of their right to fair treatment from public sector organizations.

Irish Ombudsman and IOI President Peter Tyndall spoke at the UK Parliamentary and Health Service Ombudsman's Open Meeting on 2 October 2019 to highlight the importance of following-up on implementation of recommendations, the benefits of own-initiative powers, and the significant improvements in the PHSO in recent years.

In order to identify best practices on protection services for unaccompanied minors in Europe, the Ombudsman for the Basque Country needs the support and cooperation of other European Ombudsman institutions. The Basque Ombudsman has prepared a questionnaire which can be answered in English, French, German, Italian or Spanish. The Basque Ombudsman kindly asks the European Ombudsman institutions to answer this questionnaire by 8 November 2019.

La Procuración Penitenciaria de la Nación Argentina (PPN) brindará una nueva jornada de capacitación con la finalidad de fomentar el cumplimiento del Protocolo de Estambul. El taller, declarado de Interés Provincial por la Cámara de Representantes, se realizará en la provincia de Misiones donde se mantendrán reuniones con miembros del Comité Provincial para Prevención de la Tortura.

The Azerbaijani Ombudsman organizes regular meetings and public awareness campaigns with different groups of population including minorities, local and religious communities in different regions of the country, learning their problems and taking necessary measures in resolving them, said Zaur Valimammadli, the chief of the international relations department of the Ombudsman Institution, at the High-Level Conference devoted to the 25th anniversary of the European Commission against Racism and Intolerance (ECRI) in Paris, France.

Le Défenseur des droits de la France est intervenu à Genève, lundi 23 septembre, lors de la pré-session relative à l’examen du rapport initial de la France sur la Convention internationale des droits des personnes handicapées (CIDPH) organisée par le Comité des droits des personnes handicapées de l’ONU.

If you are old, chances are you have been discriminated against. It is so common in fact that, across the EU, over 40% of Europeans feel that discrimination towards older people is widespread in their country. Marking International Day for Older People, FRA calls on EU institutions and Member States to fully respect the rights of older people.