More than a third of NHS investigations regarding allegations of avoidable harm or avoidable death were inadequate and failed to identify when something had gone wrong, according to a review carried out by the Parliamentary and Health Service Ombudsman.

The IOI is pleased to inform you that a 2^nd IOI/AOA joint training workshop will be held in Thailand from 31 March to 3 April 2015 commemorating the 15^th Anniversary of the establishment of the Thai Ombudsman. Registration is still open until 9 March 2014!

On Tuesday, 17 March 2015, 10 am (Eastern Standard Time) a webinar co-sponsored by the World Bank Governance Global Practice, the Open Government Partnership and the IOI will be held. The Webinare will deal with “Ombudsman Innovations for advancing Open Government” and presenters will include Toronto Ombudsman Fiona Crean and Scottish Ombudsman Jim Martin.

The Ombudsman, Soledad Becerril, has called for promoting the abolishment of visits to their children by individuals charged with gender violence in order to avoid possible risks.

A vulnerable patient with suicidal thoughts was found dead in a river after being let down by two trusts in East Anglia, an investigation by the Parliamentary and Health Service Ombudsman found.

Commonwealth Ombudsman Colin Neave informs about the latest developments and achievement of his office in January 2015.

On 2 February 2015 a delegation from IOI member Control Yuan took the opportunity of a stay in Vienna to pay a courtesy visit to the IOI Secretary General Günther Kräuter.

In her welcoming remarks, the Ombudswoman of the Gambia, Ms. Fatou NJIE-JALLOW, introduced the new website of the Office of the Ombudsman.