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2017-07-17The Office of the Inspector-General of Taxation launches newsletter
The Office of the Inspector-General of Taxation (IGT) launched a newletter called IGoT News!. The first edition was issued on 6 July 2017. IGoT News! will regularly inform its readers of the activities of the IGT and what it is hearing from the community, particularly from its complaint handling service.
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2017-07-18
Seimas Ombudsmen's Office publishes Annual Report 2016
The Seimas Ombudsmen's Office of the Republic of Lithuania has been defending human rights and freedoms and investigating complaints about the abuse of office by or bureaucracy of state and municipal officials and since 2014 has been monitoring human rights at places of detention. The Ombudsman Institution has now published its Annual Report of the year 2016, detailing its activities and initiatives.
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2017-09-14
The Bahrain Independent Ombudsman Office published his Annual Report 2016/17
The Bahrain Independent Ombudsman Office has released its fourth Annual Report. In 2016/2017, the Ombudsman Office received 1156 complaints and assistance requests.
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2017-10-19
Queensland Ombudsman supporting partner of Australian Public Sector Anti-Corruption Conference
The Queensland Ombudsman is a proud partner supporting the Australian Public Sector Anti-Corruption Conference (APSACC) to be held 15-16 November. APSACC is Australia’s premier corruption and misconduct prevention forum. It offers 70+ speakers, 22+ sessions and six interactive workshops and brings together local and international professionals from all tiers of the public sector.
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2017-11-24
Ombudsman investigation finds that women wrongly excluded from Magdalen scheme
An investigation by Ombudsman Peter Tyndall has found that some women who worked in the Magdalen laundries have been wrongly refused access to the Magdalen Restorative Justice scheme. In his report ‘Opportunity Lost’, issued today, the Ombudsman also criticises other aspects of the Department of Justice and Equality’s administration of the scheme.
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2017-12-12
Study visit by Sorbonne International Administration Student Association
On 11 December 2017 a group of the Sorbonne International Administration Student Association visited the headquarters of the International Ombudsman Institute in Vienna. The purpose of the visit was to gain an insight into the functioning of this global organization. IOI Secretary General Günther Kräuter answered the many questions this interested study group posed.
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2017-12-12
Ombudsman Sindh commitment to ensure protection of citizen’s rights
Provincial Ombudsman Sindh Mr. Asad Ashraf Malik presented his institution’s 2016 Annual Report to Governor Sindh. The Report details a year’s work, reiterating its commitment to provide administrative justice and protection of citizens’ rights.
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2018-01-03
European Region elects new Director
The term of Ms Lucia Franchini as Ombudsman of Tuscany (Italy) ended and as a result, the position of one European Director on the IOI Board of Directors became vacant. According to the European regional by-laws one of the Directors at the European regional Board, Ms Ülle Madise, Chancellor of Justice of Estonia, took over the vacant seat at the IOI Board and elections were held to fill the vacant position on the European regional Board.
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2018-01-09
AOM-AOMF Working Group on Children Migrants pays study visit to Spain
The Office of the Ombudsman, represented by its Communications and Research Officer, Mr Jurgen Cassar took part in a study visit organised by the Defender of People of Spain aimed at analysing the situation of minor migrants in Spain.
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2018-01-18
Council of Europe presents action plan on protecting refugee and migrant children
The mass arrivals in Europe of people fleeing from danger in their countries put children in a very vulnerable situation. They are exposed to the risk of physical violence, sexual abuse and psychological suffering in addition to material hardship. Whether they are refugees or migrants, children are at the centre of all Council of Europe actions involving migratory issues.
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2018-01-24
IOI Europe Consultation on “The Ombudsman in an open and participative society"
The consultation on the content of the 2018 Conference of the European Chapter of the IOI, “The Ombudsman in an open and participative society” is ongoing. The Federal Ombudsman would be very grateful to receive your contribution by 9 February 2018 at ombudsman@federalombudsman.be. If the time frame to answer is too short, please feel free to focus on the topic most relevant to your office.
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2018-01-25
Ombudsman Hong Kong presents TV drama series
The Ombudsman of Hong Kong invites IOI members to watch the TV drama series jointly produced by her Office and local TV station. These TV drama series, first of its kind, are based on actual complaint cases handled by the Office.
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2018-02-15
Victorian Ombudsman investigates treatment of a woman found unfit to stand trial
The Victorian Ombudsman is seeking information from legal and community organisations and the public, to assist her investigation into the treatment of a woman found unfit to stand trial.
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2018-02-26
New Zealand leads world in Transparency International Index
New Zealand’s Chief Ombudsman Peter Boshier has welcomed his country’s achievement in having ‘the least corrupt public sector in the world’ in the latest Transparency International Perceptions of Corruption Index.
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2018-03-05
Office of Human Rights Defender establishes new business and human rights unit
The Office of the Defender of Human Rights of Armenia has established a new Business and Human Rights Unit, which will deal with the protection of rights in the field of business. The aim of this new unit is to contribute to the implementation of business-related human rights across the country through research, monitoring and other activities.
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2018-04-04
Ombudsman’s report into Australia Post complaints
Commonwealth Ombudsman Michael Manthorpe today released a report into Australia Post complaints regarding carding, Safe Drop and compensation. The report reviews the actions taken by Australia Post since the release of three earlier Ombudsman reports concerning these matters.
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2018-04-09
Ombudsman community mourns death of Elton Georges
Mr Elton Georges, former Complaints Commissioner of British Virgin Islands, passed away in the evening of 4 April 2018. On behalf of the IOI community, President Tyndall, Secretary General Kräuter and Regional President Arduin expressed their heartfelt condolences to Mr Georges’ family, friends and colleagues.
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2018-04-17
Makueni County Residents Offered Free Legal Services
As part of its strategies to contribute towards realisation of the right to access to justice by Kenyans, the Commission has carried out free legal aid forums in Makueni County. The public forums, conducted in three different towns, are aimed at creating and enhancing citizens’ awareness on administrative justice and on their right to access to information and how it promotes access to justice.
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2018-04-19
FOI 20 Conference: 20 Years of Freedom of Information legislation in Ireland
IOI President and Irish Information Commissioner Peter Tyndall hosted a conference to mark 20 years of the Freedom of Information Act (FOI) in Ireland on Friday 13 April in Dublin. The half-day conference reflected on the impact of FOI in Ireland and its contribution to the reform of the public service.
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2018-04-26
AOMA presents 9th edition of African Ombudsman Today
The African Ombudsman and Mediators Association (AOMA) published the 9th edition of the AOMAS Newsletter "African Ombudsman Today". It introduces Ombudsmen and their institutions in Africa and reports on recent events. Additionally, it also contains an update on the progress made on the Africa Ombudsman Study which is a collaboration between the IOI and AORC.
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