Your search results for „checklist for high priori”

  • 2023-08-17

    The Commonwealth Ombudsman published a statement regarding his Office’s investigation „Lessons in Lawfulness“

    On 2 August 2023, the Commonwealth Ombudsman, Iain Anderson, published a statement regarding his Office’s investigation, ‘Lessons in Lawfulness’ into Services Australia’s and the Department of Social Services’ response to the question of the lawfulness of income apportionment before 7 December 2020.

  • 2023-11-24

    Ombuds institutions of the Kingdom voice the concern of the people

    The Kingdom of the Netherlands consists of four countries: Aruba, Sint Maarten, Curaçao and the Netherlands. Each year, the ombuds institutions of the kingdom meet each other and discuss challenges, successes and experiences. This year, they met in Aruba as this country now too will very soon have its own ombuds institution.

  • 2023-11-30

    2022-2023 Annual Report of the Office of the Taxpayers' Ombudsperson: Emphasis on the Taxpayer Bill of Rights

    On 28 November 2023, Canada’s Taxpayers’ Ombudsperson, Mr. François Boileau, released his annual report, Upholding Your Rights, which was tabled in the House of Commons by Ms. Iqra Khalid, Parliamentary Secretary to the Minister of National Revenue. The report provides an overview of the activities of the Office of the Taxpayers’ Ombudsperson (OTO) between 1 April 2022 and 31 March 2023.

  • 2023-12-14

    Chief Ombudsman hosts Māori King

    New Zealand has a substantial indigenous population, the Māori people. The Ombudsman in New Zealand has been conscious that Māori have not always been well-served by the State and that there have been periods in New Zealand’s post-European history of unfairness and unreasonableness towards Māori.

  • 2023-12-21

    Season’s Greetings and Happy New Year!

    The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year! Le Secrétariat général de l'IIO vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2024 ! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!

  • 2024-02-01

    Public Defender introduces new Deputy Public Defender

    On 29 January 2024, Public Defender Levan Ioseliani presented a new Deputy Public Defender of Georgia. Irine Chikhladze will coordinate and supervise the activities of the Department of Children's Rights, Gender Department, Department of the Rights of Persons with Disabilities, Equality Department and Regional Division of the Public Defender's Office.

  • 2024-03-01

    Control Yuan Members Conduct Circuit Supervision with Focus on Rural Healthcare and Cultural Heritage Renovation

    From 3 to 5 January 2024, Control Yuan Members Wen-cheng Lin and Chung-cheng Pu conducted a circuit supervision traveling to Taitung and Hualien Counties to gain a deeper understanding of South-Link Medical Foundation, rural health resources, promotion of home health care, and holistic health care practices, as well as cultural heritage restoration. 

  • 2024-03-06

    Public Defender calls on a public school to avoid gender-based discrimination

    On 28 February 2024, the Public Defender addressed the director of one of the public schools of the Khelvachauri municipality with a general proposal relating to the case of incitement to discrimination on the basis of sex/gender and called on him to not allow discriminatory treatment on the basis of sex or other grounds at school and to implement a policy of equality, and in relation to the school uniform, to ensure students' freedom of choice.

  • 2024-05-22

    Failures by New Zealand Defence Force undermined Ombudsman’s investigation

    The Chief Ombudsman says failures by the New Zealand Defence Force to share all crucial information had a major impact on his ability to fully investigate earlier Operation Burnham complaints and undermined the fundamental purposes of the Official Information Act (OIA).

  • 2024-06-28

    Ontario Ombudsman handles near-record number of cases, focuses on rights

    Ontario Ombudsman Paul Dubé’s ninth Annual Report, released on 26 June 2024, reflects record and near-record complaints in several areas of his jurisdiction, including those focused on the rights of vulnerable children, people with disabilities, inmates and Ontarians seeking services in French.

  • 2024-08-01

    Two CY Committees focus on Submarine Cable Security and Resilience during joint supervision in Pingtung County

    On June 26, 2024, Control Yuan President Chen Chu, along with 16 Control Yuan Members serving on the Committee on Foreign and National Defense Affairs and the Committee on Transportation and Procurement Affairs, visited the Satellite Communications Center & Submarine Cable Station at Fangshan Township in Pingtung County.

  • 2024-09-06

    Ombudsman to investigate child welfare practice of placing children and youth in hotels, motels, offices and trailers

    On September 5, 2024, Ontario Ombudsman Paul Dubé announced an investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers. The Ombudsman launched the investigation on his own initiative in light of several reports about children being inappropriately housed in these settings. Ombudsman staff have already visited some of these children and youth to see their living conditions and hear their concerns directly.

  • 2024-12-18

    Season’s Greetings and Happy New Year!

    The IOI General Secretariat wishes you all a festive holiday season and a Happy New Year!  Le Secrétariat général de l'IIO vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2025 ! La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!

  • 2025-02-07

    NSW Ombudsman tables six-monthly Casebook

    The NSW Ombudsman has tabled the Casebook January 2025: Investigations and complaint-handling case studies, highlighting some of the myriad of complaints it has dealt with across a range of NSW government agencies, local councils and community services providers.

  • 2025-02-07

    Second Ombuds Academy on challenging complaint behaviour was a big success!

    On Wednesday, 29th of January 2025, the second Ombuds Academy took place. This event was organized and hosted by the Dutch National ombudsman. The Ombuds Academy is an IOI initiative that focuses on the employees of our institutes, rather than on the ombudsmen.

  • 2011-06-24

    L’Ombudsman de l’Ontario presente rapport annuel 2010-2011

    L’Ombudsman de l’Ontario, André Marin, a invité le gouvernement de l’Ontario à suivre vigoureusement la tendance mondiale à l’ouverture gouvernementale, soulignant que bon nombre de ses enquêtes sur les organismes gouvernementaux avaient révélé un manque de transparence et de responsabilisation envers les Ontariens.

  • 2013-12-13

    Office de la Protection du Citoyen accepted as a member of the IOI

    At its New York meeting in September 2013, the IOI Board of Directors acknowledged that the Office de la Protection du Citoyen (OPC) of Haiti fulfilled the criteria set out in the IOI By-laws and accept the institution as Voting member of the IOI.

  • 2014-02-28

    Preparations to receive the IOI Board of Directors in Rosario

    In preparation of the 2014 meeting of the IOI Board of Directors, the Ombudsman of the Province of Santa Fe, Dr. Edgardo José Bistoletti, recently met with the Ambassadors of New Zealand and Austria in Argentina to invite them to attend the official opening ceremony of the meeting.

  • 2015-04-08

    Ombudsman and UNHCR say right to liberty of asylum-seekers and detention conditions need more attention

    On Monday 30 March, the conference “Is detention the only option? The issues and challenges of the detention of asylum-seekers and other foreigners in Lithuania” was held at the Parliament in Lithuania.

  • 2015-06-25

    The Role of Ombudsman Institution in Improving Public Service Delivery - The Case of Indonesia

    In May 2015 Danang Girindrawardana, Ombudsman of the Republic of Indonesia, was a panel speaker at the 2nd World Bank – International Ombudsman Institute Roundtable on the role of ombudsman institutions (OIs) in promoting citizen-centric governance and inclusive institutions.

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