Queensland Ombudsman officers provide people in detention with access to an independent complaints investigation service and make visits to centres across Queensland. The Ombudsman has also released public reports about closed environments with recommendations for improvement in policy and practice.

 

Join us in Toronto this coming October for the Ontario Ombudsman's internationally recognized training course for ombudsmen and administrative investigators, "Sharpening Your Teeth: Advanced Investigative Training for Administrative Watchdogs"!

The Council of the Europe Commissioner for Human Rights published a recommendation providing a number of steps which national authorities can take to maximise the potential of artificial intelligence systems and prevent or mitigate the negative impact they may have on people’s lives and rights.

The annual IOI Board Meeting was held from 14 – 17 May 2018 in Mérida, Mexico. Raúl González Pérez, Mexican Ombudsman and President of the Mexican National Human Rights Commission, and his office generously hosted the event.

Ombudsman Toronto's 2018 Annual Report, now available, celebrates a decade of listening, investigating and improving City services. The Annual Report highlights the results of some of the 2125 cases the office handled in 2018.

The Office of the Ombudsman has added a new section to their website.  Summaries of selected cases can be found under the “Outcomes” tab at Ombudsman.ky.  These summaries provide insight into specific cases dealt with by the Ombudsman and include details about the resolution of those cases. 

The Government in New Zealand has announced a proposal aimed at strengthening the independent oversight of the Oranga Tamariki—Ministry for Children systems and children’s issues. The package includes a proposal to give the Ombudsman an enhanced role in overseeing complaints and investigations relating to children and young people in state custody.

The Azerbaijani Ombudsman participated in the conference jointly organized with the Council of Europe, the Ombudsman Office, the State Committee for Family, Women and Children Affairs and the Press Council on “Gender Equality and Media” devoted to the 70^th anniversary of the CoE and the centenary of women’s suffrage in Azerbaijan.