The UK Ombudsman is co-hosting the Launch of the European IOI Learning Academy on 16-17 January 2024, in Manchester. The roundtable will be held in person and remotely and have presentations from key IOI stakeholders on the need for a new academy, the issues to be addressed and the learning styles to adopt. Discussions will also be held around the progress made in Ombudsman Peer Review, Consultancy and working with vulnerable communities. To register kindly click here.

At the 26th Presentation Ceremony of The Ombudsman’s Awards on 15 November 2023, the Ombudsman, Ms Winnie Chiu, presented the Grand Award to the Immigration Department, an Award for Public Organisation to the Efficiency Office and the Hospital Authority separately, and the Award on Mediation to the Chief Secretary for Administration’s Office. Individual Awards were also given to 62 public officers.

The Ministry of Finance unfairly clawed back a key COVID-19 benefit that helped thousands of British Columbians offset employment losses during the pandemic, a new report released today by the Ombudsperson finds.

Over 10 months of 2023, the Ombudsman and Public Groups conducted 452 monitoring visits to places of detention. In the period of 10 months of 2022, this figure was 297.

At its session held on 18 October 2023, the Committee on Human and National Minority Rights of the Croatian Parliament unanimously voted in favor of the Ombudswoman’s Annual Report 2022. Parliamentary members of the Committee pointed out that the Report is comprehensive and well-argued, as well as that the analyses, data and the conclusions it contains are widely read and used.

Les hacemos llegar el 97. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Enhancing Productivity and Safeguarding Confidentiality in Ombudsman Institutions: Leveraging Grammarly and ChatGPT for Quality Investigation Reports" on Tuesday, 5 December 2023 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Kindly click here to register for the webinar.

Victorian Ombudsman Deborah Glass tabled her report Investigation into a Building Permit complaint in Parliament refering to the story of a 72-year-old widow, who has spent the last six years entangled in a bureaucratic nightmare with two local councils.