En cumplimiento de las medidas de aislamiento vigentes, la institución dispuso extender los mecanismos de atención virtuales hasta el viernes 2. A través de ellos los santafesinos pueden realizar consultas desde sus domicilios, presentar denuncias en el Centro de Asistencia a la Víctima y solicitar los servicios del Centro de Mediación y Resolución de Conflictos.

Ombudsman Peter Tyndall and his team held a virtual regional “visit” to the Sligo Roscommon Leitrim area between 4 and 11 September 2020. As part of its annual outreach programme the office usually holds complaint clinics, engages with public representatives and the providers of public services located in a particular county.

The Public Services Ombudsman for Wales has launched a consultation on a proposed “own initiative” investigation into homelessness in Wales. It will be the first investigation of its kind since the Ombudsman was given new powers via the Public Services Ombudsman (Wales) Act 2019.

Ombudsperson Marie Rinfret tabled her 2019-2020 Annual Report in the National Assembly. In it, she delivers her findings about the quality and integrity of Québec’s public services. This year, the investigations by the Québec Ombudsman compel her to press the authorities – government departments and agencies as well as the health and social services network – to get moving.

À l’occasion du dépôt de son rapport annuel à l’Assemblée nationale du Québec le 24 septembre 2020, la protectrice du citoyen, Marie Rinfret, a présenté ses constats concernant la qualité et l'intégrité des services publics québécois.

The Yukon Ombudsman, Information and Privacy Commissioner, and Public Interest Disclosure Commissioner has issued her annual reports, summarizing the activities of her office in 2019. Special sections of report highlight key concerns and solutions.

Public awareness of the service provided by the Public Services Ombudsman for Wales has increased to its highest ever level, a new national survey has revealed. The Ombudsman, Nick Bennett, said that high visibility was crucial to ensure Welsh public service users knew how and where to complain, and to make sure that lessons were learnt when things went wrong.

During the inspection performed by the Human Rights Division of the Seimas Ombudsmen’s Office, a man with special needs was found illegally imprisoned at Skemai Social Care Home in Rokiškis district, where he spent two weeks behind bars.