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2024-12-19New MA course in Ombudsman Law and Governance by the University of Malta to launch in October 2025
The Office of the Ombudsman, in collaboration with the Università ta' Malta, is proud to announce the launch of the Master of Arts (MA) in Ombudsman Law and Governance. This course has been approved through all the University’s academic procedures and will officially commence in October 2025.
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2024-12-19
Toronto Ombudsman Report Finds City’s Decision to Exclude Refugees from Base Shelter Beds was Unfair and Harmful
A new report from Toronto’s Ombudsman Kwame Addo finds that the City of Toronto’s decision to stop allowing refugee claimants access to its base shelter beds was unfair, poorly planned, and inconsistent with its commitments to transparency, accountability, and the human right to adequate housing.
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2025-01-15
UN Resolution underlines important role of Ombudsman in achieving the SDGs
On 17 December 2024, the UN General Assembly adopted the Resolution on The role of Ombudsman and mediator institutions in the promotion and protection of human rights, good governance and the rule of law. This resolution is submitted biennially and the newly adopted version acknowledges the important contribution Ombudsman institutions make to ensure the implementation of the Sustainable Development Goals (SDGs), especially Goal 16 on building effective, accountable and inclusive institutions at all levels.
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2025-01-17
New Commissioner against Corruption of the Macao SAR appointed
On 20 December 2024, the Macao Special Administrative Region of the People’s Republic of China celebrated its 25th anniversary. On the same date, amongst the holders of key public positions, a new Commissioner against Corruption of the Macao Special Administrative Region of the People’s Republic of China was appointed, Ms. Ao Ieong Seong.
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2025-02-07
The Ombudsman's Report on the Pylos Shipwreck
The Ombudsman’s inquiry into the Pylos shipwreck reveals a series of serious and reprehensible omissions in the search and rescue duties on the part of senior officers of the Hellenic Coast Guard.
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2025-02-13
Rome hosts celebrations for the 45th anniversary of the Lazio Region Civic Defender: participants to be received by Pope Francis
On the occasion of the 45th anniversary of the Lazio Region Civic Defender, a major international event will be held in Rome, organized by Marino Fardelli, President of the Italian Civic Defenders, Civic Defender of the Lazio Region, and member of the European Board of the International Ombudsman Institute (IOI). Adding further prestige to the initiative will be the general audience with Pope Francis on the morning of April 9, during which participants will be welcomed by the Holy Father.
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2025-02-27
Bilateral arrangement signed with the Ombudsman of the Republic of Indonesia
New Zealand’s Chief Ombudsman and the Ombudsman of the Republic of Indonesia signed the bilateral arrangement in Jakarta on Monday, 24 February 2025. The Ombudsman Cooperation and Support Arrangement was signed by Peter Boshier and his Indonesian counterpart Chairman Mokhammad Najih at a ceremony in Indonesia.
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2010-10-29
Kazakh Ombudsman institution visits Austrian Ombudsman Board
On 28 October 2010, a delegation of the Kazakh Ombudsman institution visited the Austrian Ombudsman Board. “The valuable exchange of ideas with the Kazakh experts reflects their interest to get to know successful Ombudsman models like the one in Austria”, said the Chairman of the Austrian Ombudsman Board, Dr. Peter Kostelka, after the visit.
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2010-12-03
Inmates couldn't vote in 2009 provincial elections
A Correctional Services worker contacted the office of the Ombudsman of Nova Scotia to report that adult offenders throughout the province were unable to vote in the provincial election occurring that same day.
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2011-08-31
I.O.I. worried about possible abolition of Castilla-La Mancha Ombudsman
In communications to President Dolores de Cospeda I.O.I. President Beverley Wakem, Secretary General Peter Kostelka and European Regional Vice-President Rafael Ribó have expressed their concern on behalf of the I.O.I. regarding recent developments in Castilla-La Mancha that might lead to the abolition of its Ombudsman institution.
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2013-09-12
Iowa Ombudsman reports that DHS failed to monitor child care center
The Iowa Department of Human Services (DHS) failed to closely monitor a child care center after finding violations associated with children engaging in sexual behavior, the State Ombudsman concludes in a report released today.
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2014-06-05
Seimas Ombudsmen introduced English summary of annual report 2013
The Seimas Ombudsmen’s Office has introduced an English Summary of the annual report of the activities of the Seimas Ombudsmen’s Office of the Republic of Lithuania in 2013. The Annual Report was presented by the Seimas Ombudsmen Augusitnas Normantas and Raimondas Šukys and approved by the Seimas (Parliament) on 3 June, 2014.
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2014-08-26
Person detained in a police cell in degrading conditions
The Defender was approached by a complainant requesting to investigate the circumstances of the complainant's stay in a police cell at the Břeclav District Police Department.
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2015-04-15
Chairman of the ACRC of Korea delivered an opening speech at the OECD Integrity Forum
Chairman Lee Sungbo of the Anti-Corruption and Civil Rights Commission (ACRC) of Korea delivered an opening speech at the OECD Integrity Forum held in Paris, France on March 25.
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2015-11-04
How to build and maintain independence
Possibly the most important element to the success of an Ombudsman is the office’s independence. It must not be, or be seen to be, answerable to the government of the day or to the agencies within the office’s jurisdiction. At the same time, the office must also not be or be seen to be a community advocate. The Ombudsman must clearly be acting in the public interest at all times.
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2017-02-06
Report on youth justice facilities
The Victorian Ombudsman has tabled a report on the state’s youth justice facilities to give Parliament and the public an insight into recent events and to illustrate how the relevant oversight agencies are holding government to account.
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2018-04-24
Victorian Ombudsman tabled report into Wodonga City Council’s overcharged waste management levy
Wodonga Council collected at least $18 million in extra revenue from its waste management levy over the past decade, using the surplus to fund other council services, the Ombudsman has found. Tabling her Investigation into Wodonga City Council’s overcharging of a waste management levy in the Victorian Parliament today, Ombudsman Deborah Glass said about 70 per cent of the revenue raised through the charge had been spent on waste-related services. Nearly a third had been spent on other council services, such as the maintenance of parks, gardens and other council activities.
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2018-05-16
IGT announces investigation into use of garnishee notices
On 16 May 2018, the Inspector-General of Taxation (IGT), Mr Ali Noroozi, announced an investigation into the allegations made during the ABC Four Corners program, aired on 9 April 2018, regarding Australian Taxation Office’s (ATO) use of garnishee notices. Garnishee notices are the most common form of firmer action used by the ATO to recover tax debt. Such notices require third parties to pay the money they owe to a taxpayer to the ATO in satisfaction of the tax debt owed by that taxpayer. Accordingly, the cash flow of affected taxpayers may be disrupted with potentially severe impact on vulnerable small businesses and individuals.
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2018-10-16
13th International Conference of NHRIs held in Marrakech
More than 260 NHRI representatives from around the globe met from 10 to 12 October in Marrakech, Morocco, to explore the roles and contributions NHRIs can have in expanding civic space and promoting and protecting human rights defenders, with a particular attention to women human rights defenders.
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2019-02-25
UN CAT calls to establish NHRI by increasing powers of the Ombudsman
The Czech Republic received the final recommendations of the UN Committee Against Torture (hereinafter the “Committee”) based on the examination of the Sixth Periodic Report of the Czech Republic evaluating the implementation of obligations under the UN Convention against Torture and other Cruel, Inhuman or Degrading Treatment or Punishment. The Committee received five reports from NGOs and requested also a statement from the Ombudsman.
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