Your search results for „checklist for high priori”
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2023-11-02Ombudsman’s Office Plays Vital Role to Protect Public Rights
The sixth Annual Ombud Day was celebrated recently all over the world, including Pakistan. A prestigious event was held at Lahore under the auspices of the Office of Ombudsman Punjab which was presided over by the Hon’ble Ombudsman Punjab Major Azam Suleman Khan (Retd) (Hilal-i-Imtiaz).
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2024-06-20
2023 Annual Report of the CCAC of Macao published in Official Gazette
The 2023 Annual Report of the Commission Against Corruption of Macao was published in the Official Gazette of the Macao Special Administrative Region on 12 June 2024. According to the report, the CCAC proactively seized the opportunities in the wake of the revival after the epidemic and sought improvement in corruption fighting, ombudsman actions and promotion and education.
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2015-05-29
Ombudsman urges corporate culture overhaul, ongoing oversight of Hydro One
Reporting on the largest investigation in his office’s history – comprising more than 10,500 complaints – the Ombudsman revealed a litany of egregious problems with billing and customer service arising from Hydro One’s disastrous installation of a new customer information system in May 2013, which he estimates affected well over 100,000 customers.
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2016-10-05
World Conference / Conferencia Mundial /Congrès Mondial
11th IOI World Conference on “Evolution of Ombudsmanship” - online registration open until 25 October 2016! 11ª Conferencia Mundial del IIO bajo el lema “La Evolución del Ombudsman” - inscripción en línea abierta hasta el 25 de octubre de 2016! 11° Congrès Mondial de l’IIO sur le thème « L’Évolution dans le domaine de l’Ombudsman » - l'inscription en ligne est maintenant ouverte jusqu'au 25 octobre 2016!
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2022-03-04
Secretary General Werner Amon meets Pablo Ulloa, President of the Ibero-American Federation
As Secretary General of the International Ombudsman Institute (IOI), the Austrian Ombudsman Werner Amon met the President of the Ibero-American Federation (FIO), Pablo Ulloa, who has also been the Ombudsman of the Dominican Republic since 2021. The meeting took place in Santo Domingo in the Dominican Republic in February 2022. The topics of the discussion were a potential membership of the Dominican Republic in the IOI and closer cooperation betwe en the FIO and the IOI.
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2023-09-28
The Yukon Ombudsman issues report into fairness complaint regarding sexualized abuse at Elementary School
The Office of the Yukon Ombudsman has issued the first of two reports into a complaint of unfairness against the Yukon Department of Education from a parent of a student at Hidden Valley Elementary School. The Ombudsman investigation found that the government’s failure to communicate with parents at the school was unfair, depriving parents of the opportunity to take timely action to help their children.
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2024-12-19
Workshop held at Salim Habib University to select 10 students as ambassadors to Ombudsman Sindh
The 3rd round of the Workshop on the Provincial Ombudsman Sindh’s Ambassador Programme was held at Salim Habib University, Karachi, on 11 December 2024 to instill the concept of civic responsibilities and advocacy skills in the youth of Sindh by carrying out the community outreach of ombudsman mandate to student community and general public. The workshop, initiated through the Regional subsidy of the IOI, focused on the role of the Provincial Ombudsman Office in providing administrative justice to the public, and was chaired by the Honourable Ombudsman of Sindh, Mr. Muhammad Sohail Rajput.
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2010-12-06
New Ombudswoman takes office
The newly appointed Ombudsman, Mrs. Matsoana Fanana began her office duties on Wednesday of December 01, 2010. Mrs. Fanana is the first Lesotho female Ombudsman.
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2015-12-10
Devastated families left without answers as avoidable death and harm incidents aren’t being investigated properly by hospitals across England
Nearly three-quarters of hospital investigations into complaints about avoidable harm and death claimed there were no failings in the care given, despite the Parliamentary and Health Service Ombudsman’s investigations of the same incidents uncovering serious failings.
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2010-12-02
Artists fighting against Corruption
The Rwanda Ombudsman uses art to fight corruption. In November and December 2010, the Office organised artists competitions throughout the country.
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2010-10-15
Annual Board meeting in Bermuda
The I.O.I. Board of Directors meeting is taking place in Bermuda from 16 to 20 October 2010 and is hosted by the Bermuda ombudsman Arlene Brock.
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2012-02-02
ANNUAL REPORT 2010/2011 OUT NOW
The IOI General Secretariat is pleased to present the IOI Annual Report 2010/2011 highlighting developments within the Institute over the past membership year.
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2014-06-26
Working group discusses IOI communication and publication strategy
The IOI Working Group consisting of communication experts from members’ offices met in Vienna on 16 and 17 June 2014 to evaluate the IOI’s existing communication infrastructure and publication policy.
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2014-09-11
Monitoring of the UN Convention on the Rights of Persons with Disabilities
One of the priorities of the Human Rights Defender is to monitor the implementation of the UN Convention on the Rights of Persons with Disabilities. As a consequence, the ombudsman’s office has asked every county and district in Poland to fill out a survey, which aims at collecting respective data on how local government implements the adherence to the convention.
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2014-11-28
Does open government need accountability institutions?
Accountability Institutions – such as Information Commissions, Ombudsman and Supreme Audit Institutions – play a fundamental role in advancing government openness. Initiatives such as the Open Government Partnership should deepen engagement with them.
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2016-06-08
Veterans Ombudsman releases review on support available to ill and injured RCMP members
Veterans Ombudsman Guy Parent released a review on Supporting Ill and Injured RCMP Members and their Families.
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2018-03-05
Meeting of the Ombudsman with members of the European Parliament
The Ombudsman Mr. Ixhet Memeti had a meeting with the MEPs Mr. Eduard Kukan, Mr. Knut Fleckenstein and Mr. Ivo Vajgl, discussing the situation with the promotion and protection of human rights and freedoms in the Republic of Macedonia, and the challenges that the Ombudsman Institution is facing.
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2018-04-09
Provincial Ombudsman Sindh extends help to UN-Women setup in Sindh
The Ombudsman Sindh Mr Asad Ashraf Malik, who is also the President Asia Region of the IOI, welcomed a four member delegation of UN-Women, led by Mr Jamshaid Qazi, Country representative UN-Women Pakistan, on 8 April 2018.
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2021-08-12
Save the Date: AORC-AOMA Webinar on Quality Assurance Mechanisms
The African Ombudsman Research Centre (AORC) in cooperation with the African Ombudsman and Mediators Association (AOMA) organises a webinar on Tuesday, 24 August 2021 (10 AM SA) GMT+2 on Quality Assurance Mechanisms. This webinar will focus on practical quality assurance mechanisms that Ombudsman and their staff can employ with the aim of ensuring that their investigation reports are able to withstand scrutiny.
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2021-11-17
Office of the Queensland Ombudsman presents new video on good decision-making
The Office of the Queensland Ombudsman has recently published a video with a brief overview on the topic of good decision-making. The video supports their existing suite of good decisions material, ranging from a checklist, a reference book to training opportunities.
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