Québec’s Ombudsperson Raymonde Saint-Germain subscribes to the general principles of the Bill 77 (Québec Immigration Act), which proposes reform of the immigration system.

La protectrice du citoyen du Québec, Raymonde Saint-Germain, souscrit aux principes généraux du projet de loi n° 77 – Loi sur l’immigration au Québec, qui propose une réforme du système d’immigration.

Due to the huge success of the IOI’s first NPM training, we are pleased to inform you that this year will see a follow-up NPM training with a special focus on the monitoring of psychiatric facilities. Hosted by the Seimas Ombudsmen’s Office, the training will be held in Vilnius, Lithuania from 21 to 23 June 2016. Save the date!

The Office of the Ombudsman in Zambia has undergone a number of changes, which will be beneficial to the public in terms of more efficient and effective service delivery. On 5 January 2016, His Excellency Mr Edgar C. Lungu, the President of the Republic of Zambia signed the Constitution Bill Number 17 of 2015 which amongst other clauses changed the Office of the Investigator General to the Office of the Public Protector.

Ombudsman Peter Tyndall has welcomed today’s report of the Joint Oireachtas Committee on Public Service Oversight and Petitions (PSOP) on the “Role and Remit of an Ombudsman”.

Veterans Ombudsman Guy Parent addresses short-term key issues for his office in 2016. With a new year and a new government, the Ombudsman briefed the Minister and Parliamentary Secretary of Veterans Affairs on the priorities and ongoing work of his office, as well as the major issues that need to be addressed in the short term. Read about this perspective in the latest blog of the Veterans Ombudsman.

When arranging care, councils must offer families the option of a nursing or care home placement which does not need a top-up fee, the Local Government Ombudsman (LGO) has said, following an investigation into Solihull Metropolitan Borough Council.

On January 12, the Ombudsman, Ms Connie Lau, announced a direct investigation into the criteria and procedures adopted by the Leisure and Cultural Services Department (LCSD) for procuring and withdrawing library materials to examine whether there are any inadequacies.