Your search results for „checklist for high priori”
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2019-05-09Hawke’s Bay prisoners’ conditions and treatment improving
The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
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2019-08-01
Report published on concerns over how Department of Employment Affairs and Social Protection recovered overpayments
IOI President and Irish Ombudsman Peter Tyndall published a report setting out how the Department of Employment Affairs and Social Protection (DEASP) has addressed his concerns about the recovery of overpayments made to social welfare recipients.
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2020-11-20
Control Yuan National Human Rights Commission promotes human rights education for civil servants
The Control Yuan’s National Human Rights Commission (NHRC) and the Examination Yuan’s National Academy of Civil Service (NACS) launched a cooperative education campaign to promote human rights awareness among civil servants.
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2021-11-29
Ethical, transparent and accountable leadership
The African Ombudsman Research Centre (AORC) – the research and training arm of the African Ombudsman and Mediators Association (AOMA) – cordially invites you to a facilitated Zoom discussion on “Ethical, Transparent and Accountable Leadership”, which will take place on 14 December 2021 from 10.00 – 11.30 am SA (GMT+2).
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2021-12-22
Webinar on ethical and accountable leadership - video link and speaking notes available
You can now watch the video record of the facilitated discussion on “Ethical Transparent and Accountable Leadership”, held on 14 December 2021, on YouTube and access the presentations from webinar speaker here.
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2023-02-03
New Zealand Chief Ombudsman farewells Tonga Ombudsman
Chief Ombudsman for New Zealand and 2nd Vice President of the International Ombudsman Institute (IOI) Peter Boshier visited Tonga this week (30 January to 2 February) to officially farewell Tonga Ombudsman ‘Aisea Taumoepeau, who is retiring this month after nine years of service.
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2023-10-19
Report on inspections at Manawatu Prison and Matawhāiti Residence under the Crimes of Torture Act 1989
The Chief Ombudsman is calling on Ara Poutama Aotearoa | The Department of Corrections to address outstanding concerns at Manawatū Prison and the secure Matawhāiti Residence in Christchurch.
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2025-02-07
Commonwealth Ombudsman expanded its functions
The Commonwealth Ombudsman has expanded its functions with the establishment of the National Student Ombudsman (NSO) which commenced operations on 1 February 2025. The NSO is a free, independent, and impartial service for students to resolve complaints about their higher education provider.
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2014-09-25
Parliamentary and Health Services Ombudsman encourages South Asian and Muslim women to complain for change
The Parliamentary and Health Service Ombudsman is encouraging South Asian and Muslim women to complain when they have received a poor service from the NHS.
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2015-07-16
New Complaints Commissioner appointed
Mrs Sheila Brathwaite is the newly appointed Complaints Commissioner of the Virgin Islands. Mrs. Brathwaite replaces the Territory's first Complaints Commissioner, former Deputy Governor Mr. Elton Georges, who served for some six years.
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2019-08-01
Investigation leads to rise in number of employed people with physical or mental disabilities
The Control Yuan carried out an investigation to ensure that the employment rights of people with physical and/or mental health conditions were being upheld. The investigation and follow-up monitoring resulted in improvements in the overall situation.
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2019-08-21
Leaders of Zongo communities sensitised to fundamental human rights
The Commission on Human Rights and Administrative Justice (CHRAJ), in collaboration with the National Council of Zongo Chiefs, has organised a two-day sensitisation forum on protection and enforcement of fundamental human rights and freedoms in the society.
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2020-09-30
Pandemic worsens Roma and travellers poverty and discrimination
The Coronavirus pandemic hit Roma and Travellers particularly hard, shows a new bulletin from the EU Agency for Fundamental Rights (FRA).
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2021-02-09
BC Ombudsperson calls on government and health authorities to address outstanding gaps in long-term care visits policy and practice
Ombudsperson Jay Chalke is calling on the province to amend its long-term care visits policy to address outstanding fairness concerns, and to ensure the policy is implemented consistently across all health authorities.
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2021-06-11
New statute: Ombudsman welcomes legal strengthening of her Office
European Ombudsman Emily O’Reilly welcomes the Parliament’s approval (602 votes out of the 692 cast) of a strengthened legal framework for her Office. The revised statute strengthens the legal base of the Ombudsman and introduces new safeguards to further guarantee its independence, including an adequate budget to support the Office’s activities.
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2021-07-29
Ombudsman annual review highlights widening cracks in council complaints systems
The ‘widening cracks’ in local government complaint handling are being highlighted in the Local Government and Social Care Ombudsman’s annual review of complaints 2020-2021, published today.
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2024-02-01
Bridging the gap and forging connections
January 2024 marks Kevin Brezinski’s one-year anniversary in office since he began as Alberta Ombudsman and Public Interest Commissioner. In an interview, the Ombudsman speaks about his time in these two important roles and his plans for the future.
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2015-08-06
Council did not consider exceptional circumstances when denying care payments to young disabled man
Councils must properly consider individual circumstances when they balance people’s choice to be cared for by a family member against the risk to their carer of working long hours, the Local Government Ombudsman (LGO) has recommended
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2021-10-20
Major overhaul of whistleblower protection laws in NSW
In a report tabled in Parliament today, the NSW Ombudsman has welcomed the introduction of a bill that re-writes the State’s whistleblower-protection laws.
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2023-05-17
Toronto’s Ombudsman sees record increase in complaints
Toronto’s Ombudsman says the City clearly has more work to do to ensure it serves people fairly. In his 2022 Annual Report released on 25 April 2023, Kwame Addo cites the record increase in complaints to his office, noting that "whether it was through unclear communication, inaccessible services, or inconsistent decision making, the City was not always putting the public first.”
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