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  • 2013-04-22

    Ombudsman presents OPCAT 2012 Annual Report

    Catalan Ombudsman Rafael Ribó presented the OPCAT 2012 Annual Report before the Parliamentary Ombudsman Commission to inform Parliament about the achievements and measures taken in 2012.

  • 2013-04-22

    Seminar on human right to gender identity cancelled

    Unfortunately, the seminar “The Right to Gender Identity and Affective-Sexual Diversity. Challenges for Equality” had to be cancelled due to low registration numbers. It was meant to take place in Bilbao on 20 and 21 May 2013.

  • 2013-04-24

    No compensation for areas put under nature conservation

    Proprietors of areas which were put under nature conservation complain that no expropriation or compensation was given to them. The Commissioner for Fundamental Rights proposes that the Minister of Rural Development reviews the legislation.

  • 2013-04-24

    Report on the role of complaints in transforming public services

     A report on the role of complaints in transforming public services was published in April 2013. The authors are Richard Simmons, Co-Director of the Mutuality Research Programme at the University of Stirling and Carol Brennan, Director of the Consumer Insight Centre at Queen Margaret University, Edinburgh.

  • 2013-04-26

    Ombudsman’s statement on measures to protect patients against cosmetic interventions gone wrong

    Parliamentary and Health Service Ombudsman, Dame Julie Mellor, responded to a review, commissioned by the Department of Health in England, which has recommended a series of measures to better protect patients against cosmetic interventions that go wrong in an industry that is unregulated.

  • 2013-04-26

    Head of the Seimas Ombudsmen's Office appointed

    On 25 April 2013, Augustinas Normantas was appointed to the position of the head of the Seimas Ombudsmen‘s Office of the Republic of Lithuania. On the same day, Raimondas Šukys swore an oath in the Parliament and was appointed as Seimas Ombudsman.

  • 2013-04-30

    report on NHS hospital complaints system published

    The Health Service Ombudsman has published a report that analyses the failings of the hospital complaints system in the wake of the Mid Staffordshire hospitals crisis. The Ombudsman's report shows systemic problems with NHS Hospitals' failing to listen and learn from patients.

  • 2013-05-03

    Newsletter, May 2013

    The Office of the Ombudsman of Catalunya published its electronic newsletter for the month of May 2013.

  • 2013-05-03

    ACRC publishes Annual Report 2012

    The 2012 Annual Report of the Anti-Corruption and Civil Rights Commission (ACRC) of Korea contains all the efforts undertaken by the ACRC to fight corruption and protect the rights of the people over the last year.

  • 2013-05-07

    Workshop on good practices for tolerance

    The Commissioner for Fundamental Rights of Hungary organised a workshop entitled “Good Practices for Tolerance. With Communication for Equal Dignity- Inclusive Speech contra Hate Speech” on 29th April, 2013.

  • 2013-05-03

    Ombudsman examines complaints against additional public organisations

    From 1 May 2013 over 180 additional publicly funded organisations will be subject to independent oversight by the Ombudsman enabling the office to examine complaints about the administrative actions of public organisations including Universities, Vocational Education Committees and the Family Support Agency, among many others.

  • 2013-05-07

    Quebec Ombudsman publishes two investigation reports

    The Quebec Ombudsman (Canada) has released two investigation reports – one on the organization of emergency response services for off-road accidents, and the other on the financial contribution of parents towards the cost of placing their child of minor age.

  • 2013-05-03

    Anti-corruption seminar hosted by IACA

    The International Anti-Corruption Academy (IACA) will be hosting a seminar featuring the world’s most preeminent authorities on anti-corruption from 10 to 11 July 2013 in Austria.

  • 2013-05-03

    Meeting with the Director of the Permanent Secretariat of the European Group of NHRI

    On 26 April 2013 Austrian Ombudsman and Secretary General of the IOI Peter Kostelka met Debbie Kohner, the new director of the Permanent Secretariat of the European Group of NHRI at his office in Vienna.

  • 2013-05-07

    Le Protecteur du citoyen du Québec publie deux rapports d’enquête

    Le Protecteur du citoyen du Québec (Canada) a rendu publics deux rapports d’enquête : un sur l’organisation des services d’intervention d'urgence lorsqu'un accident survient à l’extérieur des voies carrossables et l’autre sur la gestion de la contribution financière des parents au placement de leur enfant mineur.

  • 2013-05-10

    IOI welcomes the Médiateur of the Republic of Guinea as new member

    During its mid-term meeting that took place from 15 to 16 April 2013 in Vienna, the IOI Board of Directors decided on the membership application of the Médiateur of the Republic of Guinea. Welcoming the new member to the IOI Community, the General Secretariat will present the main facts and figures of the new member.

  • 2013-05-10

    IOI welcomes the Office of the Ombudsman of Curaçao as new member

    The IOI Board of Directors also decided on the membership application of the Office of the Ombudsman of Curaçao, in the Netherlands Antilles.

  • 2013-05-10

    special reports by People’s Advocate now available in French

    During 2012, the People's Advocate has prepared several Special Reports, including topics such as violence against women, poverty and social assistance, the non-execution of court rulings, just to name a few. Now the Executive Summaries of these Special Reports are also available in French.

  • 2013-05-10

    Report on deaths of people with disabilities living in care

    The NSW Ombudsman is required to review the deaths of children and adults who lived in the care of disability services and licensed boarding houses. NSW Ombudsman Bruce Barbour, tabled a report to Parliament today on the deaths in 2010 and 2011 of 220 people with disabilities who lived in care.

  • 2013-05-13

    Parliamentary Committee recommends new role for NSW Ombudsman

    A Parliamentary Committee recently completed a comprehensive review of the system of land valuation in New South Wales. One of its recommendations is a dedicated statutory role for the Ombudsman overseeing the operation of the land valuation system.

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