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2024-12-13Queensland Ombudsman celebrates 50 years of service to the community
In 2024, the Office of the Queensland Ombudsman celebrates 50 years of service to the community. For half a century, this Office has given the people in Queensland free, impartial and confidential service and evolved to meet the changing needs.
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2011-03-08
Report on persons entering Greece irregularly
The EU Fundamental Rights Agency (FRA) published a report about the fundamental rights situation of persons entering Greece irregularly at its land border with Turkey. This report is based on field research in the Evros region in January 2011.
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2011-02-08
Responding to the asbestos problem
On 17 November 2010, the NSW Ombudsman Bruce Barbour tabled a report to Parliament entitled 'Responding to the asbestos problem: The need for significant reform in NSW'. Following the release of the Ombudsman’s report, the government has committed to $5.6 million to complete the minimum clean up required for the Woods Reef site.
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2011-05-20
The CCAC co-organized Integrity Week with two Secondary Schools
In order to further promote integrity awareness among secondary students and foster teenagers’ honesty and righteousness, the Commission against Corruption of Macao (CCAC) co-organized the “Integrity Week” with two Secondary Schools in March. In addition, this year the CCAC launched a seminar entitled “A Talk on Integrity for Secondary School Graduates” to provide practical guidelines on integrity for secondary school graduates.
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2013-07-02
Australian Federal Whistleblower Law Passed
On 26 June 2013, the Australian Parliament passed the Public Interest Disclosure Bill, legislation which establishes the first stand-alone whistleblower protection scheme for federal public servants, contractors and employees of contractors who report wrongdoing within the Commonwealth public sector.
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2013-12-03
FRA launches fundamental rights-based police training manual
On 3 December 2013, the European Union Agency for Fundamental Rights (FRA) presents its fundamental rights-based police training manual at the International Conference on Human Rights Education and Training for the Civil and Public Service in Dublin, Ireland. This training manual seeks to help foster a relationship of trust between police and society as a whole by integrating human rights considerations into police training.
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2014-06-25
Public Services Ombudsman publishes Annual Report
Acting Ombudsman, Professor Margaret Griffiths, has published the Public Services Ombudsman for Wales’s Annual Report, which was laid before the National Assembly for Wales on 18 June 2014.
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2014-11-11
Commonwealth Ombudsman releases report on government complaint handling
Government agencies are more focused on resolving complaints and meeting customer expectations than they were 20 years ago, but they still need to improve.
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2014-11-26
Dissertation on International Ombudsing – Navigating discursive channels
The IOI is pleased to present a dissertation on “International Ombudsing: Navigating discursive channels” submitted by C. McKenna LANG for the degree of Doctor of Philosophy at the Taos Institute, Tilburg University with a view to acknowledge the work of practitioners and to consider shared ideas and different angles of analysis to enhance the dialogue.
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2015-01-28
Office of the Ombudsman presents brief report on the work of the Office for calendar year 2014
The Office of the Ombudsman held a press conference to announce the results of a direct investigation into the “Mechanisms Used to Review and Monitor Eligibility of Existing Tenants in Subsidised Public Housing” and presented a brief report on the work of the Office for 2014.
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2015-07-07
Governments in West Africa continue to make progress towards an area of free movement
The International Centre for Migration Policy Development (ICMPD) presents a new publication analyzing current policies, practices and trends in the area of migration in the fifteen Member States of the Economic Community of West African States (ECOWAS), which also makes recommendations aimed at overcoming the obstacles faced in promoting free movement in West Africa.
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2015-07-15
Ombudsman presents second Annual Report
The Bahrain Ombudsman, the first Independent Ombudsman in the Region, presented his second Annual Report. In the period from 1 May 2014 to 30 April 2015, the Office received 908 complaints and requests for assistance. This is an increase of 375% compared with the previous year's total of 242.
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2015-09-18
Acting Ombudsman of Ontario named
Barbara Finlay has been named acting Ombudsman of Ontario, pending the Legislative Assembly’s selection process to fill the position permanently.
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2015-11-04
New functions and a growing office
Communities are demanding a greater level of transparency and accountability from government as well as those delivering services that were once the responsibility of the public sector. In looking for additional accountability mechanisms, governments often first look to existing mechanisms, such as Ombudsmen, that are trusted, effective and where the additional oversight functions are comparatively inexpensive to implement.
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2016-03-25
Thai Ombudsman Office delegation visits Control Yuan
A delegation of the Ombudsman Office of Thailand visited the Control Yuan (CY) for exchanges of practical experience on March 23, 2016. The delegation was led by Chief Ombudsman Siracha Vongsarayankura and included academics and investigators from the office.
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2016-06-28
European officers gathered in Vilnius for international training on prevention of torture
The officers for prevention of torture from 16 European countries converged in Vilnius on 21-23 June 2016 where the training on prevention of torture was held on the occasion of the 10-th anniversary of the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT).
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2016-09-01
Victorian Ombudsman tables good practice guide for public sector agencies
“Victorian public sector agencies should welcome complaints from members of the public as free feedback that can help them improve their service”, Victorian Ombudsman Deborah Glass said.
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2016-09-23
Policy paper on developing and reforming Ombudsmen schemes
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI Board of Directors endorsed the initiative to develop an IOI policy paper on developing and reforming Ombudsman schemes and invites input and feedback from fellow Ombudsmen, partner organisations and the academia.
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2016-10-19
Seimas Ombudsman has met with Ukrainian Ombudswoman
The Seimas Ombudsman, head of the Seimas Ombudsmen's Office Mr. Augustinas Normantas has met with the Ukrainian Parliament Commissioner for Human Rights Ms. Valeriya Lutkovska to discuss cooperation issues in strengthening the capacities of apparatus of the Ukrainian Parliament Commissioner for Human Rights.
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2016-10-31
Commonwealth Ombudsman’s inquiry into building and construction industry
In September 2016, the Senate passed a Bill proposing to re-establish the Australian Building and Construction Commissioner and to continue the existence of the body known as the Office of the Fair Work Building Industry Inspectorate under the name of the Australian Building and Construction Commission (ABCC). The Bill proposes a potentially broadened scope for the Ombudsman’s reviews of the exercise of coercive powers to gather information.
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