Your search results for „checklist for high priori”
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2016-07-06Welsh NHS Complaints Up Four Per Cent, New Ombudsman Figures Reveal
Complaints made against Welsh NHS bodies to the Public Services Ombudsman for Wales have risen by four per cent over the past year.
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2016-07-20
Sharpening your Teeth training in Toronto
The Office of the Ontario Ombudsman will hold a "Sharpening Your Teeth" training in Toronto in October 2016. This training course, which will focus on advanced investigative training for administrative watchdogs is specifically designed for Ombudsmen and administrative investigators.
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2016-08-09
Ombudsman distributes annual report 2015
On 4 August 2016, the Gibraltar Public Services Ombudsman, Mr Mario Hook and his staff including our Health Complaints Handling team were outside Parliament House distributing their 16th Annual Report for the year 2015.
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2016-10-28
ENNHRI joins IOI in supporting Polish Commissioner for Human Rights
After the IOI issued a report on the human rights situation in Poland just a week ago, IOI Secretary General Günther Kräuter is very pleased that the support was now extended through the European Network of National Human Rights Institutions (ENNHRI) and the European Network of Equality Bodies (Equinet).
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2016-11-18
Ombudsman Kräuter presents TV show at 11th IOI World Conference
During the 11th IOI World Conference, IOI Secretary General, Günter Kräuter, participated in a Media Workshop in the course of which he presented the Austrian TV-show called “Bürgeranwalt” or “Advocate for the People”.
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2016-12-21
Transparency for the 21st Century – SAVE THE DATE
In the spring of 2017, over 200 Canadian and international experts and advocates in the fields of access to information, open government, and government transparency, will gather in Ottawa at the historical Library and Archives Canada for a two-day conference.
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2017-01-19
Ombudsman Hong Kong announces results of direct investigation into arrangements on display of publicity materials in public housing estates
The Ombudsman, Ms Connie Lau, today (January 19) announced the completion of a direct investigation into the arrangements on the display of publicity materials (“PMs”) in public housing estates.
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2017-07-20
The Ombudsman receives appreciation from US for fight against trafficking in persons
The Ombudsman's Office of the Republic of Latvia has been nominated for the Latvia's 2017 Trafficking in Persons Report Hero. This nomination reflects the work of the Ombudsman's Office in the field of preventing human trafficking.
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2017-08-30
Directives of Provincial Ombudsman Sindh to account General Sindh for transfer of family pension
The complainant, widow of a deceased official of Revenue Department, approached the Provincial Ombudsman Sindh Mr. Asad Ashraf Malik for transfer of pension of her deceased husband in her favour as family pension. The department was allegedly delaying the transfer of family pension.
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2017-09-01
Commissioner for Human Rights at the 23rd Przystanek Woodstock festival
The Office of the Commissioner for Human Rights (CHR) opened a “Human Rights Tent” offering numerous workshops, lectures and legal advice at the 23rd edition of the Przystanek Woodstock festival. Guests at the tent included representatives from various institutions and non-governmental organizsations.
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2017-10-30
Inspector-General of Taxation publishes Annual Report 2016-17
The Inspector-General of Taxation (IGT) published his Annual Report for the years 2016-17. The report, for example, includes further insights into the maturation of the complaints handling service of the institution and how it resulted in reviews undertaken throughout the year.
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2017-11-27
Laying the foundation for administrative justice
The Office of the Commission on Administrative Justice (Ombudsman) presents its first end of tenure report. Divided into seven chapters, the report presents key milestones and achievements and addresses specific areas. It provides background information on the Ombudsman concept, its philosophy and origin together with the history of the Kenyan Ombudsman.
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2017-12-04
Petri Jääskeläinen continues as Ombudsman
Doctor of Laws Petri Jääskeläinen has been re-elected to serve as Parliamentary Ombudsman for a term of four years. His term will begin on 1 January 2018 and end on 31 December 2021. The election of Dr. Jääskeläinen was confirmed at the plenary session on 21 November 2017. Dr. Jääskeläinen was the only person who had submitted his candidature for the post.
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2017-12-21
An opinion by the Québec Ombudsman to facilitate recourses against an aggressor
On December 19, 2017, the Québec Ombudsman released an opinion calling for the abolition of any time limit for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.
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2018-01-04
Ombudsman Hong Kong announces result of direct investigation
The Ombudsman, Ms Connie Lau, today (January 4) announced the completion of a direct investigation into the support services provided by the Social Welfare Department (SWD) for persons with or suspected to have mental health problems and their families/carers and neighbours.
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2018-01-04
Commonwealth Ombudsman to be National Preventative Mechanism Coordinator for OPCAT
Attorney-General Senator the Hon George Brandis QC and the Minister for Foreign Affairs the Hon Julie Bishop MP today announced that the Australian Government has formally ratified the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT).
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2018-02-07
Public Services Ombudsman for Wales publishes quarterly Casebook and Code of Conduct Casebook
The latest edition of the Public Services Ombudsman for Wales’ Casebook is now available. This edition contains summaries of reports issued by the Ombudsman between October and December 2017, including two public interest reports. Issue 15 of the Code of Conduct Casebook has also been published and contains summaries of investigations into complaints that members of local authorities have broken their code of conduct.
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2018-05-08
IOI Board Meeting held in Toronto, Ontario
The annual IOI Board Meeting was held from 1 – 4 May 2018 in Toronto, Canada, paying tribute to the country in which the IOI was established 40 years ago. Paul Dubé, IOI Regional President for North America and Ombudsman of Ontario, and his office generously hosted the event.
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2018-06-11
Discussing EU’s role towards the Sustainable Development Goals
The European Union Agency for Fundamental Rights (FRA) took part in the conference ‘SDGs, Climate and the Future of Europe’ on 31 May in Milan, organised by the Italian Alliance for Sustainable Development. The meeting discussed the key role that the EU can play towards advancing the 2030 agenda and will feed into a European Commission reflection paper on the subject.
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2018-09-28
Scottish Public Services Ombudsman publishes Annual Report 2017-18
The Scottisch Public Services Ombudsman published last Wednesday, 19th of September, the Annual Report for the year 2017-18. The Ombudsman, Rosemary Agnew, is delighted to report a strong performance and the office’s many significant achievements over the year. These included: clearing our backlog of cases, laying our new strategic plan before Parliament, issuing our report “Making Complaints Work for Everyone” and positive engagement with a wide range of stakeholder.
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